Insurance Times is at the Grosvenor House Hotel this evening, welcoming guests to the industry awards celebration of the year.

The Insurance Times Awards are back with a bang tonight. Following last year’s virtual celebration, 2021’s black tie event will see leading insurance professionals and thought leaders – including insurers, brokers, and ecosystem suppliers – gather in Grosvenor House Hotel’s renowned Great Room for a drinks reception, superb three course dinner and, of course, the all-important awards presentations.

Guests will also be entertained by 2021’s host – comedian and television presenter Dara O Briain.

There are an incredible 36 awards available on the night. As a reminder, here are this year’s finalists:

Best Digital Customer Experience, sponsored by Acord

  • Axa
  • Churchill Insurance
  • LV=

Broker CEO’s CEO of the Year, sponsored by Applied Systems

Announced on the night.

Business Partner of the Year

  • BNP Paribas Personal Finance and Aventus
  • Bravo Networks
  • DWF Law
  • Kindertons Accident Management
  • Ninety Consulting
  • ThingCo

Challenger of the Year - General

  • Bravo Networks
  • CFC
  • Claim Technology
  • C-Quence
  • Crawford Legal Services
  • EQL
  • Getsafe

Challenger of the Year - Motor

  • Bridgetech Automotive
  • Cazana
  • DWF Law
  • Ignite, in partnership with Yoga Insure
  • Keoghs, a Davies business

Claims Partner of the Year

  • Kindertons Accident Management
  • Motor Repair Network
  • Nuvalaw, in joint venture with Trust Arbitration
  • RightIndem
  • RPC
  • Sedgwick

Commercial Lines Broker of the Year, sponsored by Markel UK

  • Addingstone Insurance
  • BQI Insurance
  • Clegg Gifford
  • Global Risk Partners
  • RAW Insurance Brokers

Commercial Lines Insurer of the Year, sponsored by Insurance DataLab

  • Ageas
  • Allianz Insurance
  • Aviva
  • Markel UK
  • QBE

Customer Champion of the Year – Broker, sponsored by Markerstudy Group

  • AllClear
  • Caravan Guard
  • NDML
  • One Call Insurance

Customer Champion of the Year – Insurer

  • Allianz Insurance
  • Aviva
  • Axa
  • Bupa UK Insurance
  • Covéa Insurance
  • FloodFlash
  • Markel UK

Diversity and Inclusion Excellence Award – General, sponsored by AA

  • Allianz Insurance
  • BNP Paribas Personal Finance
  • Charles Taylor
  • Covéa Insurance
  • LCP
  • PremFina

Diversity and Inclusion Excellence Award – Networks

  • iDAWN
  • Inclusion@Lloyd’s Partner Networks
  • Insurance Cultural Awareness Network
  • Insurance Families Network (IFN)

Excellence in etrading – Insurer, sponsored by Premium Credit

  • Allianz Insurance
  • Aviva
  • HSB
  • Markel UK
  • Zurich Insurance

Excellence in etrading – MGA, sponsored by Premium Credit

  • CFC
  • C-Quence
  • Home and Legacy
  • Modus

Excellence in Professional Development

  • Allianz Insurance
  • Aviva
  • Axa XL
  • Bravo Networks
  • Miller Insurance Services
  • Premium Credit
  • Romero Group

Excellence in Technology – General, sponsored by PremFina

  • Allianz Insurance
  • C-Quence
  • Horwich Farrelly
  • Inshur
  • Policy Expert
  • Zurich Insurance

Excellence in Technology – Data-Driven

  • Arbitrate
  • Cazana
  • CAPS – The Common Automotive Platform Standard
  • VisionTrack

Excellence in Technology – Claims (Communications)

  • Claim Technology
  • Davies
  • Kindertons Accident Management

Excellence in Technology – Claims (Data and Reporting)

  • Arbitrate
  • Bridgetech Automotive
  • Cazana
  • Horwich Farrelly
  • Optalitix

Excellence in Technology – Claims (General)

  • Aviva and CoreLogic
  • FloodFlash
  • RightIndem
  • Rightpath Claims
  • Zurich Insurance and Sprout AI

Excellence in Technology - Claims (Motor Claims Tools/Services)

  • Axa
  • Cobalt
  • Markerstudy Insurance Services
  • Solera Audatex
  • ThingCo
  • VisionTrack

Excellence in Technology – Claims (Motor Portals/Platforms)

  • Allianz Insurance
  • Minster Law
  • Nuvalaw, in joint venture with Trust Arbitration
  • Tesco Underwriting

Excellence in Technology – Service Provider (General)

  • Acturis
  • Auto Windscreens
  • Bravo Networks
  • Optalitix
  • Rightpath Claims
  • Tapoly

Excellence in Technology – Service Provider (Motor)

  • Automated Insurance Solutions, in collaboration with DAC Beachcroft
  • Cazana
  • Copart UK
  • IAA
  • Ignite Software Systems
  • LexisNexis Risk Solutions
  • ThingCo

Excellence in Technology – Service Provider (Risk Management)

  • Broker Insights
  • CyberCube
  • Insurwave
  • LCP
  • LexisNexis Risk Solutions

Excellence in Underwriting

  • Allianz Partners UK
  • Clegg Gifford
  • Markel UK
  • Zurich Insurance

General Insurer of the Year, sponsored by CoreLogic

  • Aviva
  • Axa
  • Zurich Insurance

Independent Broker of the Year, sponsored by Aviva

  • Addingstone Insurance
  • BQI Insurance
  • Clegg Gifford
  • Got You Covered
  • Irevolution Group
  • Romero Insurance Brokers

Insurer CEO’s CEO of the Year

  • Amanda Blanc, Aviva
  • Stephen Hester, (as previous chief executive of) RSA
  • Penny James, Direct Line Group
  • William Stovin, Markel International

Insurer Innovation of the Year, sponsored by Acord

  • CFC
  • EY UK
  • FM Global
  • Markel UK
  • Policy Expert

Marketing Campaign of the Year – B2B

  • Ageas Insurance
  • Allianz Insurance
  • Aviva
  • CFC
  • NDML
  • PCS, a Verisk business

Marketing Campaign of the Year – B2C

  • AllClear
  • BGL Group
  • Mackenzie Hodgson
  • Petplan

MGA Initiative of the Year

  • Arag
  • Arma Karma
  • CFC
  • C-Quence
  • FloodFlash
  • Tapoly

Personal Lines Broker of the Year, sponsored by Ageas

  • Atlanta Group
  • BGL Group
  • Caravan Guard
  • CoverForYou
  • Got You Covered
  • Smart Sure
  • Staysure

Personal Lines Insurer of the Year, sponsored by Carpenters Group

  • Ageas
  • Covéa Insurance
  • Hiscox
  • LV=
  • Zurich Insurance

The Insurance Times Industry Achiever Award

Announced on the night.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.