Insurance Times is at the Grosvenor House Hotel this evening, welcoming guests to the industry awards celebration of the year.
The Insurance Times Awards are back with a bang tonight. Following last year’s virtual celebration, 2021’s black tie event will see leading insurance professionals and thought leaders – including insurers, brokers, and ecosystem suppliers – gather in Grosvenor House Hotel’s renowned Great Room for a drinks reception, superb three course dinner and, of course, the all-important awards presentations.
Guests will also be entertained by 2021’s host – comedian and television presenter Dara O Briain.
There are an incredible 36 awards available on the night. As a reminder, here are this year’s finalists:
Best Digital Customer Experience, sponsored by Acord
- Axa
- Churchill Insurance
- LV=
Broker CEO’s CEO of the Year, sponsored by Applied Systems
Announced on the night.
Business Partner of the Year
- BNP Paribas Personal Finance and Aventus
- Bravo Networks
- DWF Law
- Kindertons Accident Management
- Ninety Consulting
- ThingCo

Challenger of the Year - General
- Bravo Networks
- CFC
- Claim Technology
- C-Quence
- Crawford Legal Services
- EQL
- Getsafe
Challenger of the Year - Motor
- Bridgetech Automotive
- Cazana
- DWF Law
- Ignite, in partnership with Yoga Insure
- Keoghs, a Davies business
Claims Partner of the Year
- Kindertons Accident Management
- Motor Repair Network
- Nuvalaw, in joint venture with Trust Arbitration
- RightIndem
- RPC
- Sedgwick
Commercial Lines Broker of the Year, sponsored by Markel UK
- Addingstone Insurance
- BQI Insurance
- Clegg Gifford
- Global Risk Partners
- RAW Insurance Brokers
Commercial Lines Insurer of the Year, sponsored by Insurance DataLab
- Ageas
- Allianz Insurance
- Aviva
- Markel UK
- QBE
Customer Champion of the Year – Broker, sponsored by Markerstudy Group
- AllClear
- Caravan Guard
- NDML
- One Call Insurance
Customer Champion of the Year – Insurer
- Allianz Insurance
- Aviva
- Axa
- Bupa UK Insurance
- Covéa Insurance
- FloodFlash
- Markel UK
Diversity and Inclusion Excellence Award – General, sponsored by AA
- Allianz Insurance
- BNP Paribas Personal Finance
- Charles Taylor
- Covéa Insurance
- LCP
- PremFina
Diversity and Inclusion Excellence Award – Networks
- iDAWN
- Inclusion@Lloyd’s Partner Networks
- Insurance Cultural Awareness Network
- Insurance Families Network (IFN)
Excellence in etrading – Insurer, sponsored by Premium Credit
- Allianz Insurance
- Aviva
- HSB
- Markel UK
- Zurich Insurance
Excellence in etrading – MGA, sponsored by Premium Credit
- CFC
- C-Quence
- Home and Legacy
- Modus
Excellence in Professional Development
- Allianz Insurance
- Aviva
- Axa XL
- Bravo Networks
- Miller Insurance Services
- Premium Credit
- Romero Group
Excellence in Technology – General, sponsored by PremFina
- Allianz Insurance
- C-Quence
- Horwich Farrelly
- Inshur
- Policy Expert
- Zurich Insurance
Excellence in Technology – Data-Driven
- Arbitrate
- Cazana
- CAPS – The Common Automotive Platform Standard
- VisionTrack
Excellence in Technology – Claims (Communications)
- Claim Technology
- Davies
- Kindertons Accident Management
Excellence in Technology – Claims (Data and Reporting)
- Arbitrate
- Bridgetech Automotive
- Cazana
- Horwich Farrelly
- Optalitix
Excellence in Technology – Claims (General)
- Aviva and CoreLogic
- FloodFlash
- RightIndem
- Rightpath Claims
- Zurich Insurance and Sprout AI
Excellence in Technology - Claims (Motor Claims Tools/Services)
- Axa
- Cobalt
- Markerstudy Insurance Services
- Solera Audatex
- ThingCo
- VisionTrack
Excellence in Technology – Claims (Motor Portals/Platforms)
- Allianz Insurance
- Minster Law
- Nuvalaw, in joint venture with Trust Arbitration
- Tesco Underwriting
Excellence in Technology – Service Provider (General)
- Acturis
- Auto Windscreens
- Bravo Networks
- Optalitix
- Rightpath Claims
- Tapoly
Excellence in Technology – Service Provider (Motor)
- Automated Insurance Solutions, in collaboration with DAC Beachcroft
- Cazana
- Copart UK
- IAA
- Ignite Software Systems
- LexisNexis Risk Solutions
- ThingCo
Excellence in Technology – Service Provider (Risk Management)
- Broker Insights
- CyberCube
- Insurwave
- LCP
- LexisNexis Risk Solutions
Excellence in Underwriting
- Allianz Partners UK
- Clegg Gifford
- Markel UK
- Zurich Insurance
General Insurer of the Year, sponsored by CoreLogic
- Aviva
- Axa
- Zurich Insurance
Independent Broker of the Year, sponsored by Aviva
- Addingstone Insurance
- BQI Insurance
- Clegg Gifford
- Got You Covered
- Irevolution Group
- Romero Insurance Brokers
Insurer CEO’s CEO of the Year
- Amanda Blanc, Aviva
- Stephen Hester, (as previous chief executive of) RSA
- Penny James, Direct Line Group
- William Stovin, Markel International
Insurer Innovation of the Year, sponsored by Acord
- CFC
- EY UK
- FM Global
- Markel UK
- Policy Expert
Marketing Campaign of the Year – B2B
- Ageas Insurance
- Allianz Insurance
- Aviva
- CFC
- NDML
- PCS, a Verisk business
Marketing Campaign of the Year – B2C
- AllClear
- BGL Group
- Mackenzie Hodgson
- Petplan
MGA Initiative of the Year
- Arag
- Arma Karma
- CFC
- C-Quence
- FloodFlash
- Tapoly
Personal Lines Broker of the Year, sponsored by Ageas
- Atlanta Group
- BGL Group
- Caravan Guard
- CoverForYou
- Got You Covered
- Smart Sure
- Staysure
Personal Lines Insurer of the Year, sponsored by Carpenters Group
- Ageas
- Covéa Insurance
- Hiscox
- LV=
- Zurich Insurance
The Insurance Times Industry Achiever Award
Announced on the night.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.






































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