Will Aviva rebrand succeed like HSBC or fail like Consignia?

After a £10m marketing campaign, Norwich Union, founded in 1797, becomes Aviva today.

The Independent on Saturday asked whether it would be as successful as rebranding the Midland Bank to t HSBC or as a failure like the Post Office rebranding to Consignia.

Other branding disasters mentioned included:

  • Accountancy group PricewaterhouseCoopers was forced to shelve the rebranding of its consultancy arm to "Monday," which had cost about $110m (£68m) and soon collapsed
  • British Airways £60m dropping the Union Jack from its tail fin was met with outrage and described as "awful" by Margaret Thatcher, reversed in 2001
  • The Department of Trade and Industry was forced into a U-turn after a brief period as the Department for Productivity, Energy and Industry, has since become the department for Business, Enterprise and Regulatory Reform.
  • Drinks giant Coca-Cola unveiled New Coke in 1985.

Successful rebrandings

  • BT Cellnet changing to O2
  • Chelsea Girl's relaunch as River Island in 1989
  • Ratner Group changed to Signet in 1992
  • Philip Morris rebranded to Altria

No need to rebrand

“Carphone Warehouse does not sell carphones and isn't done out of a warehouse, but the name has its own meaning. They don't need to. There really has to be a pressing need to rebrand,” the FT quoted one expert.

Also rebranding

Spanish bank Santander is to rename the branches of Abbey, Bradford & Bingley and Alliance & Leicester.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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