All Sedgwick articles
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Insight
Property disrepair claims fraud is beginning to look like ‘the new PPI’
Industry experts have noticed a worrying increase in claims farming from CMCs in the property disrepair arena
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Insight
Briefing: Staged e-scooter accidents are ‘already happening’ and leading to ‘questionable’ claims
With pandemic-related fraud dwindling, insurance fraud experts believe the next emerging risk will come from the insurtech sector
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Insight
‘Significant spike’ in tool theft claims poses fraud risk
With ‘the value of these individual claims getting higher’, insurance fraud experts must be alive to cost of living linked inflated claims from end customers and tradespeople
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Latest News
Increased digitalisation is resulting in a damaging ‘digital divide’
Over 23 million customers could be left behind by increased digitalisation, explained a report
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Insight
Fraud experts describe ‘worrying’ rise in property disrepair claims
Claims management companies are increasingly targeting this part of the market due to claim causation grey areas
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Latest News
Sedgwick names new UK head of fraud technology and intelligence
The loss adjustor has saved clients more than £100m in fraud costs over the past few years
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Insight
Brokers have a ‘key role’ following latest Scottish fire safety legislation
Five years on from the Grenfell Tower incident, and fire safety legislation is still being rolled out, the latest measure from the Scottish government, however, places brokers at the forefront of customer education
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Latest News
Fraudsters to shift focus from whiplash injuries to property disrepair claims
‘Broad’ terms and conditions could cause property disrepair claims to be a target for fraud as whiplash claims become ‘less lucrative’ following the OIC portal launch
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Latest News
Flood risk now demands resilience rather than defences as UK switches strategy
Loss adjusting firm flags that ‘the government’s strategy has now changed’ around flood risk, with the onus on individuals and businesses to protect their own properties
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Latest News
Zurich launches initiative to help flood-stricken customers build back better
The insurer aims to reduce its carbon footprint and help customers that are victims of repeated flooding
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Insight
CO2 crisis could spark fresh demand in supply chain cover
Climbing CO2 prices have put pressure on the national and global supply chain, subsequently affecting Covid-hit SMEs
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Features
How tapping behavioural science technology can help support vulnerable customers
Behavioural science technology could reduce uncertainty in the claims process as well as help unpick how to better communicate with vulnerable customers
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Latest News
More strategic cooperation between automotive insurers and supply chain needed – Sedgwick
Sector collaboration is vital as ’dealers and car distributors may lack the expertise to handle complex issues around electronics, telematics and sensors’, says loss adjusting firm
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Features
In Focus: Broker litigation ‘inevitable’ one year on from FCA’s BI test case
Brokers are ’still squeaky about whether they advised their customers correctly about the products they were buying’
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Features
Briefing: Industry ‘nervous’ about potential ‘avalanche of claims’ missing from OIC portal
At long last, the Official Injury Claim portal is here. Insurance Times’s Fraud Charter attendees reveal current concerns with its functionality amid low claims notifications
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Latest News
Claims Excellence Awards finalist 2021 Q&A: Sedgwick uses self-service claims management portal for covid response
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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Latest News
Claims Excellence Awards finalist 2021 Q&A: Sedgwick teams up with The Hunting Dynasty to transform claims communications
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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Latest News
Claims Excellence Awards finalist 2021 Q&A: Geobear completed 98% of planned projects during pandemic
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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Latest News
‘More work to do’ on business interruption cover as lockdown lifts
Within business interruption cover, its ’strengths have become its weakness’ in terms of flexibility says Allianz director