All Sedgwick articles
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News AnalysisThe talent shortage is a ‘vicious cycle’ for loss adjusters
Loss adjusting talent crunch can have direct repercussions on claims processes – but what are the key challenges and how is the market looking to address them?
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News AnalysisIn Focus: Underwriting is the lifeblood of MGAs, but claims service must not be ignored
’Most MGAs aren’t huge and haven’t really got the infrastructure to manage claims. They’re focused on underwriting, so partnering with TPAs is critical to not having to worry about managing claims,’ says underwriting development manager
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NewsWho triumphed at the Claims Excellence Awards 2025?
The gala event celebrates ’the companies that have thoughtfully considered and actioned ways to iron out and improve claims processes and impacts,’ says Insurance Times editor
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News AnalysisUK government’s housing expansion plans has industry nervous for flood risk impact
Recent storms coupled with the Labour government’s plan to build 1.5 million homes by the next parliament – a target set by prime minister Keir Starmer in October 2023 – gives the insurance industry pause for thought around balancing flood risk management, property insurance and demand for housing
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IT InterviewParisa Kheradmand: Claims Excellence Young Achiever Award winner on ‘championing inclusion’
’This award reminds me that I am enough – just as I am – and that my contributions are worthy of recognition and are valued,’ says marine surveyor and MCL adjuster
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IT Awards 2024Insurance Times Awards 2024: Sedgwick’s carbon values calculator supports 2030 net-zero carbon target
Peter Wassell, technical director at Sedgwick, talks about the company’s entry for the Sustainability Initiative of the Year award
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IT Awards 2024Insurance Times Awards 2024: Sedgwick and NFU Mutual partner to deliver ‘fast and effective response’
David Orrell, director of agriculture and rural specialist services at Sedgwick, talks about the firm’s partnership with NFU mutual and combined entry for Claims Partner of the Year
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IT Awards 2024Insurance Times Awards 2024: Sedgwick touts ‘win-win’ business partnership with QBE
Adam Bayliss, resource solutions director at Sedgwick, talks about the firm’s partnership with QBE for the Business Partner of the Year award
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IT Awards 2024Insurance Times Awards 2024: Sedgwick’s Cast helps reduce claims screening times
Ian Carman, head of forensic and investigation services at Sedgwick, discusses the firm’s entry for the Excellence in Fraud Mitigation – Service Provider award
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News AnalysisWould I lie to you?
Technology is playing a greater role in insurance operations, with the use of voice analytics gaining traction in claims functions
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News AnalysisCould Labour’s 1.5 million homes plan spike construction insurance claims?
’We’ll get shovels in the ground, cranes in the sky and build the next generation of Labour new towns,’ says prime minister
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NewsCarbon cost of UK domestic building repairs revealed as claims soar
’More work must be done to promote sustainable repair programmes,’ says technical director
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News AnalysisInsurers see ‘wide variety’ of claims reaching ‘hundreds of thousands of pounds’ linked to UK riots
However, insured losses should prove ’manageable for British insurance companies’ thanks to the Riot Compensation Act 2016, says managing director
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News AnalysisInsurers play ball with large sporting events
With the Paris Olympics starting this week, Insurance Times takes a closer look at coverage trends and developments hitting the large sporting events market
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NewsSedgwick achieves carbon neutrality in the UK
’Becoming carbon-neutral across our UK business is a landmark achievement,’ says UK chief executive
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IT InterviewPeter Farrelly: Sector must seek talent from ‘unorthodox’ sources
’We can’t rewind the clock – we have to try to close the [talent] gap by accelerating development and looking at new talent pools,’ says UK chief operating officer
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NewsSedgwick appoints new UK chief operating officer
’I look forward to maximising operational efficiencies for the benefit of our valued clients and colleagues,’ says new appointee
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NewsSedgwick saves nearly £50m for clients as fraud strategy continues to evolve
’We continue to adapt our strategies to identify and tackle new and emerging fraud risks,’ says director
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News AnalysisRevealed: Who won at the Insurance Times Awards 2023?
With gold, silver and bronze awards across 36 categories, the winners from last night’s Insurance Times Awards have now been revealed.
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IT Awards 2023Insurance Times Awards 2023: Finalists announced for Claims Partner of the Year
Eight firms have been shortlisted for the Claims Partner of the Year category at this year’s Insurance Times Awards
