All Sedgwick articles
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Features
How tapping behavioural science technology can help support vulnerable customers
Behavioural science technology could reduce uncertainty in the claims process as well as help unpick how to better communicate with vulnerable customers
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Latest News
More strategic cooperation between automotive insurers and supply chain needed – Sedgwick
Sector collaboration is vital as ’dealers and car distributors may lack the expertise to handle complex issues around electronics, telematics and sensors’, says loss adjusting firm
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Features
In Focus: Broker litigation ‘inevitable’ one year on from FCA’s BI test case
Brokers are ’still squeaky about whether they advised their customers correctly about the products they were buying’
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Features
Briefing: Industry ‘nervous’ about potential ‘avalanche of claims’ missing from OIC portal
At long last, the Official Injury Claim portal is here. Insurance Times ’s Fraud Charter attendees reveal current concerns with its functionality amid low claims notifications
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Latest News
Claims Excellence Awards finalist 2021 Q&A: Sedgwick uses self-service claims management portal for covid response
The winners will be revealed at a free virtual ceremony on 27 May 2021 , but delegates need to register in advance
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Latest News
Claims Excellence Awards finalist 2021 Q&A: Sedgwick teams up with The Hunting Dynasty to transform claims communications
The winners will be revealed at a free virtual ceremony on 27 May 2021 , but delegates need to register in advance
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Latest News
Claims Excellence Awards finalist 2021 Q&A: Geobear completed 98% of planned projects during pandemic
The winners will be revealed at a free virtual ceremony on 27 May 2021 , but delegates need to register in advance
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Latest News
‘More work to do’ on business interruption cover as lockdown lifts
Within business interruption cover, its ’strengths have become its weakness’ in terms of flexibility says Allianz director
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Features
Briefing: Brokers’ risk management role is key in preventing ‘contentious’ cyber ransom payments
The recent Colonial Pipeline cyber attack should act as a ‘wake-up call’ for businesses to better prepare for this emerging risk – and brokers are fundamental in laying risk mitigation groundwork
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Latest News
Sedgwick partners with John Lewis for home insurance claims solution
The online claims service portal will speed up processing, improve customer service, and reduce claims life cycles
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Latest News
Covid-19 pandemic creates new cyber threats
A recent Insurance Times webinar, sponsored by CGI, took a look at the evolving cyber threats arising in the wake of the Covid-19 pandemic
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Latest News
Paying cyber ransom threats is to ensure customer survival says expert panel
Although a ‘contentious area’, industry leaders said cyber insurers that pay customers’ ransom payments are simply aiming to make ‘sure our customers survive after a particularly unpleasant incident’
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News Analysis
BI claims set to place ‘huge burden’ on loss adjusters following Supreme Court ruling
As well as new business interruption claims, many loss adjusters and assessors are also seeing an influx in ‘resurrected’ claims that have been awaiting the appeals judgment before being progressed
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Features
Standardisation: a route to greater transparency or ‘stifling’ for competition?
Standardising policy wordings may be considered a ‘dangerous road’ by some in the industry, but could some standardised elements support the push for improved transparency and policyholder understanding?
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News Analysis
Lockdown mitigates claims impact of Beast from the East II
Policyholders staying at home during lockdown are better able to combat potential escape of water claims resulting from the recent snowfall, but commercial clients may still be at risk following lockdown-induced business closures
