Story of the Day – Page 10
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News
Differences in how FOS and insurers treat coverage disputes causing industry ‘irritation’
The compensation service prefers to review cases through a non-disclosure lens, rather than consider average clauses, says law firm partner
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IT Interview
Paul Howley: From account executive to startup broker
’I have a family to look after as well, therefore it was difficult to just start from scratch,’ says managing director
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IT Interview
Geoff Carter: How scale, strategy and a ‘barbell approach’ to underwriting is keeping Sabre so profitable
’We won’t ever be the biggest, but we do want to be the most profitable,’ says chief executive
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IT Interview
Sarah Willoughby: Ecclesiastical ‘on track’ to achieve art and private client growth target
An important driver in delivering consistent year-on-year gross written premium growth is providing quality service and education opportunities for brokers, says art and private client business director
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News Analysis
Will the lithium-ion battery boom trigger an insurance bust?
The rising use of lithium-ion batteries is increasing fire risks, prompting potential policy wording changes. How will the industry respond to this new challenge?
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News
More brokers favouring live chat over phone calls for eTrade queries
’We are definitely seeing the shift in terms of brokers enjoying the live chat experience,’ says head of SME trading
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IT Interview
Serge Raffard: Allianz Personal sees ‘huge opportunity’ in broker relationships
The ‘Frenchie’ leading Allianz’s personal lines business is excited by the ‘competitiveness’ of the UK market and the ability to action change quickly
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News
Blueprint Two’s ‘continual slippage’ in delivery raises market concerns
’The delayed progress is down to an underestimation of the scale of the project by market participants themselves,’ says chief executive
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News Analysis
The impact on insurance after faulty update causes global IT outage
’This is the most widespread global IT outage we have seen in 20 years of underwriting cyber risk,’ says department head
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News Analysis
Insurers play ball with large sporting events
With the Paris Olympics starting this week, Insurance Times takes a closer look at coverage trends and developments hitting the large sporting events market
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News Analysis
Motor repair network must accelerate EV focus to support Labour’s 2030 vision
Upon election, the new government may move to reintroduce the 2030 ban on new petrol and diesel car sales – but how will this impact the insurance industry?
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News Analysis
Pet insurance sector can’t afford to let sleeping dogs lie where fraud risk is concerned
While the UK pet insurance market has grown rapidly in recent years, its ability to detect and combat fraud has not caught up – with the size of this problem not yet known
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News Analysis
Travellers must acknowledge that cost of ignoring insurance becoming too great
With the summer holidays looming, Insurance Times reviews holiday trends impacting the travel insurance market – and why promoting this line of business is becomingly increasingly important
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News Analysis
Are MGAs torn between Lloyd’s boxes and company-backed paper?
’While Lloyd’s is making progress, it still has a way to go before its offerings rival those of its competitors in the company market,’ says chief executive
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News Analysis
How can smaller brokers attract the right talent?
Brokers of all sizes are keen to tackle ‘a skills void’ that has ‘picked up pace exponentially’ – but how can SME brokers, in particular, achieve this ambition?
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News Analysis
What are the key findings from 2024’s Five Star Rating Report: eTrading?
Simon Bloomfield, head of Imarket at Polaris, shares his key takeaways from Insurance Times’ 2024 eTrading report
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News Analysis
Labour’s AI strategy – and its potential impact on insurance
’The balance between fostering responsible AI development and hindering innovation is critical’ when it comes to new regulation, says chief technology officer
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News Analysis
MGA market continues to grow – but which are the best performing firms?
Insurance DataLab reveals which UK-based MGAs are ‘setting themselves up for a bright future’ with robust financial results
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News Analysis
Zurich UK promises brokers direct interaction with underwriters rather than ‘a robot’
Head of SME trading says insurer’s ’SME underwriters are empowered to make underwriting decisions in the moment’
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News Analysis
eTrading forms a ‘totally critical’ part of RSA’s market ambitions
’This is really the start of our journey. We’ve now got a solid foundation to really kick on from and improve,’ says commercial lines director