A shortage of qualified staff to deal with increasing subsidence claims could allow "cowboys" back into the industry.

The chairman of the Association of Specialist Underpinning Contractors (ASUP), Vic Handley, has called on insurers and loss adjusters to take care who they employ to deal with the increased level of claims resulting from last year's long hot summer.

Handley said: "If insurers go down the road of giving the work to companies they do not know then it will create a major problem in the industry. It is up to insurers and loss adjusters to make sure they do not encourage cowboys."

The ASUP is holding a seminar on 18 March in London to examine the problem of the skill deficit in the industry.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.