All Supplements articles – Page 10
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Supplements
Consolidation tightens its grip
Revenue growth is still strong as consolidation impacts the lower third of the Top 50, but the top tier are losing ground. James Simpson reports
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Supplements
Insurer shows the way
Oliver Laughton-Scott says only time will tell if AXA’s move into distribution is misguided
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Supplements
Prosper from the process
Organisations that shift to a process-driven structure can expect to find the Holy Grail of a customer-based industry, says Terry Richardson
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SupplementsPlain sailing for Captain Cooper
Having successfully shipped his property owners’ team from Norwich Union to Allianz Insurance, David Cooper tells Andrew Holt of his growth targets and future plans
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SupplementsTimes Two Commercial Lines - Introduction
For those commercial lines brokers looking to bank in on their status, things have never been so good. Whether it be consolidators, large brokers or insurers wanting to do a deal, commercial lines brokers are in big demand. Few acquisitions can surpass the purchase earlier this year of Smart & ...
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Supplements
Is imarket finally flourishing?
After a lengthy bedding in period imarket is finally living up to its promises. John Sullivan reports on the prospects for the technology portal
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SupplementsKeeping pace with fraud
While it can’t be completely eliminated, insurers are finding ways to identify and reduce fraudulent claims. Ann Hesketh reports
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SupplementsThe state of independents
Caroline Jordan says that acquiring an independent broker could be good business for both buyer and seller
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Supplements
Maintaining profits in volatile times
Managing profitability, says Andrew Cave, is more about managing ordinary business cycles than reacting to disasters
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Supplements
Round Table
Chair: What is the current state of the large corporate property market?Graham White: You only have to go back five years and a lot of major insurance companies were retracting from the corporate market. We had the World Trade Center attack, we had Independent falling over and everybody wanted to ...
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Supplements
Is this the end of referral fees?
Tom Flack looks at how new regulations on personal injury claims will impact on brokers
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Supplements
The modern broker must become a claims champion
Caroline Jordan says that brokers should see claims as an integral part of not only their business but as part of customer service
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Supplements
Why businesses should get in the recovery position
Many businesses have no plans to recover from a business disaster, despite it being a regulatory requirement. Andrew Holt reports on how brokers are getting involved
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SupplementsTimes Two Claims - Introduction
It is often said that claims are the shop window of insurance, where the industry fulfils its promise to deliver on what the customer has purchased. But there is a dilemma here. It is that not all claims are genuine.
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Supplements
Don’t be interrupted
The Buncefield disaster highlighted the importance of disaster recovery planning for businesses. Anita Anandarajah asks if lessons have been learned
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SupplementsHow far should outsourcing go?
Nathan Skinner weighs up the arguments for outsourcing claims handling
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Supplements
Fraud: who’s winning?
Insurers are under pressure to maintain effective anti-fraud procedures without alienating customers. Caroline Jordan asks if the war on fraud is being won?
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Supplements
Speeding on the information highway
The Motor Insurance Database has become a powerful tool for fighting crime, so brokers have a tremendous responsibility to provide accurate information fast, says John Hancock
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Supplements
Introduction
Brokers graduating from the class of 2007 and beyond are in a strong position, accumulating knowledge and expertise unknown to previous generations. This has taken on a new, and fundamentally important dimension thanks to a joint initiative between Biba, the CII and AXA, with the launch of the Broker Academy.This ...
