All The people articles – Page 8
-
IT InterviewStaying relevant is ‘the biggest, most interesting challenge out of this pandemic’ – David Howden
Plus, Howden Group’s chief executive believes the current hard market ‘will certainly sort the wheat from the chaff’
-
NewsLeading the e-scooter revolution as Covid-19 fast-tracks technology’s insurance role – Zego’s Harry Franks
Zego has led the charge with the e-scooter revolution after several key partnerships, acquiring an insurance licence and tripling its staff headcount, now its co-founder and chief business development officer Harry Franks tells Insurance Times how the pandemic has benefited insurtechs
-
IT InterviewCovea continues ‘to put the customer at the heart of everything we do’ – Sue Coffey
Plus, the insurer is working to create virtual touch points with intermediaries as it looks to expand its distribution channels
-
NewsBuilding a boutique broker in the time of Covid-19 – Broadway’s Daniel Lloyd-John
Hitting £500,000 gross written premium just three months after launching specialist boutique broker Broadway Insurance Brokers’s founder and chief executive Daniel Lloyd-John tells Insurance Times about his plans for 2021 and why the North West is the ’perfect place’ for his proposition
-
IT Interview‘Personal relationships really matter in this industry’ – SRG’s Downey
SRG boss Warren Downey learned his trade from some of the best and brightest names within UK broking – he tells Insurance Times his story and route to leadership
-
News‘Being prepared is key’ – FSCS chief executive Caroline Rainbird on navigating the next financial crisis
The Covid-19 pandemic has seen businesses work in “unprecedented circumstances”, according to the FSCS chief executive. She tells Insurance Times how the pandemic has allowed the firm to think differently
-
IT InterviewCustomer engagement set to be boosted by greater use of digital and AI, says Ageas claims director
With the Covid-19 pandemic accelerating both customer and staff comfort in using digital communications and processes, insurer and customer engagement is expected to go up a notch in 2021, predicts UK claims boss
-
NewsFCA ‘still worried about’ poor behaviour by claims management companies
Industry experts notice a more aggressive approach from CMCs, including cold calling, but the FCA confirms it is looking to stamp out bad habits in this section of the insurance market
-
IT InterviewTelematics reaching mainstream ‘tipping point’ — Carrot boss
There has never ‘been a brighter future for telematics’ as the Covid-19 pandemic has ‘focused people’s attention’ says telematics business head
-
IT InterviewTechnology is still the ‘bedrock of our business’ – CFC Underwriting’s Dave Walsh
With CFC Underwriting making it onto Insurance Times’s Top 50 Brokers podium yet again, the firm’s chief executive and founder Dave Walsh discusses how it started out in the dot-com era, emphasising that technology is still at the business’s heart today
-
IT Interview‘Mediocrity cannot be tolerated’ in impending LiP portal says Minster Law boss
Although the Litigants in Person portal is pencilled in for an April 2021 launch date, Shirley Woolham warns that unless it is ‘absolutely workable’, then further delays should be recommended
-
IT InterviewOke Eleazu Bought by Many’s COO on improving racial diversity in insurance
Bought by Many’s chief operating officer, Oke Eleazu tells Insurance Times about his plans to combat systemic racism and increase diversity in senior roles after being inspired by his daughter to take a stand
-
IT InterviewTara Waite on why being Premium Credit’s chief exec is a ‘natural fit’
Premium Credit’s chief executive Tara Waite reflects on her time at the top against the backdrop of the Covid-19 pandemic
-
IT InterviewIndustry-wide focus on inclusion ‘does tell a different story about our sector’ says ABI’s Evans
Following the business interruption insurance backlash surrounding the FCA’s test case, the ABI’s director general believes the sector’s recent focus on diversity, inclusion and mental health can help mitigate insurers’ reputational damage
-
IT InterviewMike Keating takes ‘relentless engagement’ approach to new MGAA role
The association’s new managing director explains his leadership priorities and highlights the key challenges MGAs need to keep on their radars
-
FeaturesCovid-19 claims yield abundant harvest for claims farmers
Delegates at Insurance Times’s third virtual roundtable say the ‘farming scope for Covid claims is absolutely massive’
-
IT InterviewLockdown is technology’s ‘moment to shine’ says Insurercore’s founder and MD Peter Clarke
Technology has been crucial during the UK’s lockdown - this has accelerated platform on-boarding and searches for Insurercore, the insurance market’s risk appetite directory, which acts like a ’dating agency’. Its managing director Peter Clarke tells Insurance Times why the Covid-19 pandemic is technology’s ’moment to shine’ and discusses the ...
-
NewsRevealed: Technology & Innovation Awards 2020 – winners and reaction
Not even a pandemic could stop Insurance Times celebrating technology and innovation talent in the insurance sector, with the awards event held virtually for the very first time. Find out who won the 15 awards up for grabs, and all the reactions from the winners. Who scored a hat trick? ...
-
IT InterviewKingfisher adopts strong M&A focus as part of business re-brand
A 12-month, multimillion pound transformation and change project has seen Vantage Holdings morph into the newly rebranded Kingfisher Holdings. Insurance Times gets the details from the firm’s group chief executive
-
News Analysis‘Keen to make acquisitions’ – Gallagher chiefs discuss M&A strategy
Gallagher has a strong balance sheet and a track record of buying UK brokers. Gallagher UK underwriting and broking boss, and M&A head Olly Homer, discuss acquisitions. The duo insist a strong cultural fit is paramount in making a deal.
