Customers engage with their vendors through more channels than ever before. This white paper from Kofax customer communications specialist from Lexmark shows how customer preferences for communication channels are rapidly changing — including wide adoption of chat, email and online communities and support forums.

This whitepaper is free to download but requires registration. To register, click here.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.