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News AnalysisCould Google's chatbot overhaul the insurance market?
Technological advances in artificial intelligence like Google Meena claim to be more sophisticated than today’s chatbots in conversational complexity, but what value does it bring to the insurance industry?
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News Analysis
Poor data hampering FSCS from tracing customers of collapsed unrated insurers
In some cases, it has taken two years for insurers to identify customers to the Financial Services Compensation Scheme
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News Analysis
Direct Line aims to reduce expense ratio amid business transformation
Despite a challenging motor market post-Ogden the insurer is pushing forward with digital transformation and is “well prepared” for Coronavirus claims
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News Analysis
Proposed premium finance commission rules – what does it mean for brokers?
An update to premium finance commission rules means brokers may have to disclose the amount of commission they are charging
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News Analysis
Hastings turns to pricing strategies as it seeks more profitable 2020
Earlier today the group revealed its full year financial results that saw claims inflation impact its loss ratio but customer retention was positive
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News Analysis
Green issues forced onto insurance agenda
This is the year where the insurance industry can no longer ignore green issues
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News Analysis
PRA’s cyber policy changes leaves firms at risk of being under-insured – Mactavish
Greater transparency welcomed but many businesses face extra bills for cyber insurance add-ons compliance firm says
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News Analysis
Industry warns on the unforeseen consequences of the FCA’s pricing remedies
The regulator’s proposals to end unfair pricing practices have raised serious concerns in some quarters
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News Analysis
The Briefing: SME broking – Brokers can benefit from focusing on SME schemes
With a broad SME market and new small businesses springing up all over the UK, how do brokers keep abreast of trends and make sure they are offering their customers the best possible value?
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News Analysis
Aviva Future Leader Programme: Q&A with Adler Insurance’s Neil Thomsett
Insurance Times speaks to Neil Thomsett, group resource manager, Adler Insurance, a delegate on the Aviva Future Leader Programme
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News Analysis
Whiplash reform hangs in the balance as election fever reigns
Voices in the industry say it would be a ’great disappointment’ if December’s election signalled the end of the much-discussed whiplash reforms
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News Analysis
‘Computer says no’ – why e-trading still needs a human touch
When dealing with risk, e-trade can overhaul processes for brokers in terms of speed and efficiency. But, is it foolproof when dealing with complex risk? Insurance Times investigates
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News Analysis
Insurers warned they face threat of regulatory reserving probes
PRA warns of pressure on management to deliver results ahead of adequate reserving
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News Analysis
FCA seeks to level the playing field of dual pricing
The FCA aims to combat dual pricing within the car and home insurance sectors, yet what are the wider market implications of policies such as scrapping auto-renewals? Insurance Times investigates.
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News Analysis
FCA ready to pounce on premium financing if it finds ‘harm’
Industry is worried the regulator is gearing up to attack premium finance, a vital source of revenue for brokers and insurers
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News Analysis
Analysis: Should premium finance-earning brokers worry about the FCA?
Insurance Times investigates what the impact of the FCA’s latest proposed actions on motor commissions might mean for brokers
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News Analysis
Insurtech guru leaves firm to join pay-as-you go disruptor
He has also worked at Startupbootcamp as a mentor and is a legal advisor for Insurtech UK
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News Analysis
Arron Banks outlines billion-pound ambitions
Eldon’s billion-pound ambition, Brightside and the Remainer ‘witch hunt’
