News Analysis
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News AnalysisHow bots and automation could offer greater efficiency for claims handlers
The amount of data to process has always been a problem for insurers. Could AXA’s Harry, Bert and Lenny be the answer?
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News Analysis
Diversity in insurance: How far has the industry come?
To mark International Women’s Day today, Insurance Times speaks to some of the female trailblazers in the industry about the gender seniority gap and how they foresee the future
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News Analysis
Open insurance – the new concept that could better manage data
Insurers accrue large amounts of data and are always looking at cheaper ways to sort and store it such as blockchain, but sharing data could turn traditional methods on its head for the industry as well as presenting opportunities for collaboration
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News Analysis
Automation promises better fraud claim detection, but do we still need humans?
Can an algorithm make spotting fraudulent claims easier, and by doing so does it complement or eradicate the human element?
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News Analysis
Subsidence claims surge pushing home insurance premiums, but is there more to it?
Last summer saw more than 10,000 households make subsidence claims
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News Analysis
The challenges the gig economy is presenting insurance
While insurtechs are finding new innovative ways to meet the needs of the growing gig economy workforce, traditional insurers say there are still challenges the model has to overcome
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News Analysis
May’s Brexit deal defeat means “unprecedented uncertainty” for insurance sector
Biba launched its 2019 Manifesto in the House of Commons yesterday on the same day the Brexit deal was defeated
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News Analysis
FCA publishes new rules heading for CMCs in April
The FCA will take over regulation of CMCs from April 2019
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News Analysis
Injured backpacker in fundraising attempt after insurer refuses to cover £60,000 costs
Sophie Wilson may never walk again after breaking her neck in Thailand, but her insurer refused to pay for her flight home
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News Analysis
RSA appoints legal expenses insurance supplier
RSA will continue to underwrite the products, with the new partner providing claims and solicitor management services
