Starling says ABI looks forward to working with Competition Commission

The ABI has praised the Office of Fair Trading’s (OFT’s) decision to refer the private motor insurance market to the Competition Commission, and added that wider insurer regulation is needed to keep costs down.

ABI director of general insurance Nick Starling (pictured) said: “The OFT found what insurers have known for years - that when a customer has a crash that is their fault, the insurer has little control over the cost of the subsequent claim.

“For too long insurers have faced inflated rates for credit hire cars and excessive hire periods which have led to higher insurance premiums for customers.

“Regulation of all players in the market to tackle excessive costs is needed, and we look forward to working with the Competition Commission to bring much needed reforms to the market that will, in turn, result in lower car insurance premiums for consumers.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.