Regulation Analysis
Video: Five minutes with... ABI head of general insurance policy, James Dalton
Fresh from the annual Motor Conference, the ABI’s James Dalton sits down with Insurance Times reporter, Scott McGee
Scheme brokers warned to take urgent action amid FCA pricing crackdown
FCA pricing crackdown has focused on insurers, but scheme brokers are warned they are also in firing line
Insurer bosses vow to stamp out unfair pricing
Insurers have been responding to a letter sent to them by the FCA detailing the industry’s pricing failings
FCA report details the third party outsourcing failings behind Liberty fine
The FCA report into why Liberty was slapped with a £5.3m fine today details how over 14,000 customers were unfairly treated
Revealed: the best and worst performers at handling customer complaints
Insurance Times analysis of Financial Ombudsman Service data reveals the insurance firms with the greatest proportion of complaints resolved in the customer’s favour for the first half of 2018
SMCR - the 'complicated' regulation that has the potential to change employee culture
We could see a change in the culture of employees when the Senior Managers & Certification Regime comes in this December, but are companies ready? And is the change worth it?
MGA selling broker reignites ownership debate
With brokers owning MGAs and insurers owning brokers, how is the industry dealing with potential conflict of interest issues that might arise?
“Look very carefully at policies” insurers warned ahead of FCA pricing review
Industry experts have warned insurers there will be “harsh external criticism” of the market following the investigation into pricing
Insuring against a no-deal Brexit
With current passporting rights and market access set to end when the UK leaves the EU, insurers have been making contingency plans including relocating part of their business
Foe to friend? Amazon in U-turn over insurance entry - Analysis
After reports Amazon was to enter the insurance space and become a threat to insurers, new speculation of an Amazon comparison site has turned that upside down
Tom Woolgrove interview: New affordability tests hitting profits at Premium Credit
Big Question: Should the FCA scrap broking commissions in favour of a fee based system?
Brokers back calls to ban aggregators from SME market
Broker-owned MGAs - a conflict of interest?
Whiplash crackdown faces tough passage
GDPR – Data mishandling could be the new PPI
Stay of execution on IDD – Analysis
Insurers warned again GDPR could spark claims avalanche against them
Do brokers REALLY understand client money and risk transfer? Why fined One Call may not be alone
A lesson in how NOT to run client money - fined One Call founder John Radford's string of blunders revealed
Broker 50 – Squaring the pricing circle
Insurance bracing for Brexit – Analysis
Briefing: Bluefin scandal is the tip of the iceberg - brokers should be worried
Bluefin scandal sparks calls for shake up in broker pay
REVEALED: The full details of the shocking culture that gripped Bluefin
Regulation News
Non-executive directors urged to avoid conflicts as FCA bans and fines consultant
The FCA has fined investment consultant Angela Burns £20,000 and banned her from non-executive roles following a conflicts of interest finding against her.
Milestone for insurers as they come under SMCR – says FCA
The regime is intended to increase individual accountability within the industry
EXCLUSIVE: Arron Banks taking ICO to court over fine
Arron Banks told Insurance Times he would challenge the £135,000 fine and explained how he believed the ICO had breached its own protocols
Broker preparing for insurance green card revival
Insurance firms are exploring providing green cards electronically
