All Archive articles – Page 968
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Archive
Stop press.....Clever calls
Syntellect has unveiled a telephone speech recognition system for the retail insurance market.It will allow insurers to pick up every call, yet use staff to focus on revenue g ...
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Archive
Police caution
You would expect insurers and police officers to work together to help reduce fraud. But Christine Seib says they are on different planets
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Archive
World Cup safety warning
Employers must keep their "eye on the ball" during the World Cup and not allow football mania to disrupt their businesses or jeopardise staff safety.London-based consultancy Hedron has raised the ...
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Archive
Stop press.....ABI fraud plan
The Association of British Insurers (ABI) expects to release its recommendations on the creation of a fraud-fighting database by September.ABI anti-fraud manager Debra Weeke ...