Aviva News – Page 15
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NewsAviva and DACB find fraudsters are shifting approach to obstruct claims process
’The nature of fraud is changing,’ says head of claims counter fraud
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NewsBackchat: July/August 2023
Throwback 80s and 90s insurance singing boy bands, awards, Formula 1 and a former professional footballer, what has the insurance industry been up to of late? You heard it here first…
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NewsZurich announces successor to Aviva-bound Taylor
’She brings a wealth of sales and market experience to the role,’ says statement
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NewsAviva announces new hires in commercial lines and distribution reshuffle
’We have all the necessary ingredients to continue to grow and achieve our plans and ambitions,’ says distribution and SME trading managing director
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NewsAviva’s Winslow issues plea as homes face risks ‘like never before’
UK and Ireland general insurance chief executive says practical solutions are needed
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NewsHow insurance can be kept ‘relevant’ amid raised consumer expectations – Aviva
’We don’t want to get to a point where we are irrelevant for customers,’ says head of customer experience and insight
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IT InterviewDavid Hockey: Consistency for Aviva key to deliver on broker demands
’We have built a strong and ongoing structure for the identification of what needs to be changed and to deliver that change,’ says director of digital trading
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IT InterviewOwen Morris: Investing in neurodiverse individuals will ‘make the industry better’
’Neurodiverse people have a brilliant range of skills, so it is frustrating to see such low levels of employment,’ says managing director
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IT InterviewGlenn Stevens: Loss adjusters a ‘fourth emergency service’ for customers in time of need
The senior major and complex claims adjuster explains the importance of building relationships after being crowned Claims Champion of the Year
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NewsInsurance industry needs to ‘keep up’ with evolving customer demands amid digital shift – Aviva
’The digital shift really changed through the pandemic,’ says head of customer experience
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NewsAviva director responds to senior leadership changes at insurer
The director also highlights opportunities employees have at the insurer
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NewsAviva first firm from insurance and pensions sector to join Dormant Assets Scheme
’It is such a privilege to be the first participant in our sector,’ says group general counsel
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NewsRevealed: Claims Excellence Awards 2023 – winners and reaction
There were some lucky double winners and some firms picked up their very first Insurance Times Claims Excellence Award at our hottest awards so far – was it you?
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NewsAviva UK GI records year-on-year COR improvement in Q1 results for 2023
Chief executive says general insurance business is going ’from strength to strength’
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NewsUK employees uncomfortable with discussing mental health at work – Aviva
’Employers continue to have a vital role to play, ensuring that all employees can be themselves at work,’ says wellbeing manager
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NewsBrokers make moves to meet net zero targets – Aviva
’The move to net zero undoubtedly presents a huge commercial opportunity for the insurance industry,’ says chief executive
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BIBAGood service will be about ‘great balance’ between technology and humans
Industry experts reveal the key to good service in the insurance sector
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NewsEcclesiastical Insurance snaps up Aviva’s Marc Lewis
Managing director says new appointee brings a ’great track record and wide-ranging experience to the role’
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NewsAviva and Zurich cancel Confederation of British Industry membership after misconduct allegations
One insurer believes the Confederation of British Industry is ‘no longer able to fulfil its core function’
