AXA Analysis
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News Analysis
Inside the insurer talent gap
‘If you’re an individual and you’re an underwriter, then you’re in a really good place at the moment because lots of people are wanting your services and they are paying very well for it,’ says managing director
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News Analysis
The Big Question December 2024: What trends do the UKGI market need to be cognisant of heading into 2025?
With the new year fast approaching, Insurance Times quizzes industry experts on what the insurance sector should watch out for in 2025
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News Analysis
Which are the most complained about insurers?
Market intelligence firm emphasises that ‘insurers need to do better to prevent complaints from happening’ as redress payments increase
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News Analysis
Opinion: Are the days of generalist UKGI firms numbered?
Editor Katie Scott discusses the overarching structure of the UKGI market, commenting on the continued industry-wide drive to be increasingly ‘more specialist’
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News Analysis
Industry grapples with ‘scalability challenge’ around generative AI
While many insurers and brokers are dipping their toes into the waters of generative artificial intelligence, the line between experimentation and successfully scaled use cases is blurred
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IT Interview
Tara Foley: Axa UK and Ireland strives to be the ‘go-to place for talent in the industry’
Alongside a focus on organic growth and technology, the insurer’s medium-term strategy sees it bid to become a ‘destination workplace’
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News Analysis
Weathering the storm – how insurance is combating climate change risks
’We’re having increasing adverse weather events and it is undeniably off the back of climate change,’ says insurer’s chief executive
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IT Interview
Tara Foley: Consumer Duty is ‘not a one and done’ regulation
Insurer chief executive says the implementation of the new rules has ‘required significant effort and focus’
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News Analysis
Consolidation leads to capacity squeeze in HNW market
M&A of high net worth focused businesses has created ‘one of the hardest markets’ for placing these specialist risks, says broker managing director
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News Analysis
The double-edged sword of data science
Although data science has been a huge help to the insurance industry, it brings its own risks too and insurers must ‘understand the risks rather than go in blindly’, according to data science lead
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News Analysis
Revealed: Who won at the Insurance Times Awards 2023?
With gold, silver and bronze awards across 36 categories, the winners from last night’s Insurance Times Awards have now been revealed.
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News Analysis
The Big Question December 2023: What was the most important lesson learnt in 2023 and how will that develop for next year?
As 2023 draws to a close, eight industry leaders look back on the year and share resolutions for the new year
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IT Interview
Tara Foley: Reduction in inflation will have ‘positive impact’ on COR
’We continuously monitor the economic environment,’ says chief executive
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News Analysis
The most complained about products in UKGI
Insurance DataLab analyses the latest ombudsman complaints data to find out which product lines – and which insurers – are receiving the most complaints from consumers
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News Analysis
Insurance sector needs to ‘face into’ D&I challenges of recruitment
Three industry leaders discuss attracting and retaining talent in an increasingly digitised world
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News Analysis
Insurer responds to broker complaints over service in the digital age
’There is a better dialogue we can have around digital,’ says chief executive
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News Analysis
In Focus: Insurer complaints are rising – so what is being done to improve claims service?
Industry experts discuss the complexity of claims and the innovations needed to improve the experience for consumers
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IT Interview
Ann Owen: How Aviva is targeting a ‘market-leading’ position in the HNW sector
The insurer’s managing director for HNW speaks to the ’insane’ last few years and how a defined strategy is driving the business forward
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News Analysis
The current opportunities for UKGI firms – ready for action?
Insurance Times’ latest webinar captures the thoughts of three senior leaders in the industry
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News Analysis
Lloyd’s market ‘very much at risk’ from lessened underwriter attendance
To flourish, the Underwriting Room and market participants need to ‘get that trading mojo back’