Très bon, that was the view of Backchat's chum in Groupama whose daughter had caused chaos with the family cars in the driveway (Backchat last week).

The company, he insists, got the garage to call at the specified time, did the repairs and delivered the gleaming repaired car on time.

“The only painful bit was paying the excess”, our source admits. Daughter is paying back the excess at £1 a week and mum and dad suggest they might start talking to her in a year's time, providing she meets all the payments.