All C-Zone articles – Page 5
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C-Zone
Taking advantage of claims audits
The claims audit process is a valuable tool in improving management systems. Alan Speyer says a full process review is an opportunity not to be missed
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C-Zone
Working from home
The rise in the number of people choosing to work from home has had an impact on home insurance with these individuals adapting their household cover to suit their new circumstances. Steve Dutton explains
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C-Zone
Companies at risk
In the second part of a three-part series Ian Jerrum looks at the specific protection offered by commercial legal expenses cover
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C-Zone
Business legal costs cover
Ian Jerrum provides a guide to the evolution, characteristics and role of commercial legal expenses insurance
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C-Zone
Protecting the lettuce patch
With ‘leakage’ from building repairers said to contribute to an overspend of £300m per year for UK insurers, Tony Boobier asks whether such behaviour is fraudulent and how insurers can combat this
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C-Zone
Client money on trust
Complying with the rules for handling client money remains a source of concern for brokers. Ann Peel highlights some of the issues
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C-Zone
Travelling right
Every summer holidaymakers set out for their annual breaks with insufficient or inadequate travel insurance cover. Steve Dutton explains the scope of a typical travel policy
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C-Zone
Accident at work
The principles of insurance are demonstrated to good effect in group personal accident cover, but do brokers know? Colin Toppin explains
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C-Zone
Caravan cover
Caravanning is a popular pastime for many in the UK, but what are the risks and available covers. Steve Dutton explains
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C-Zone
Rewards from reserving
Insurers depend on accurate reserving estimates, and nowhere is this process more complex than in liability claims. Alex Murray explains
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C-Zone
Invest in quality data to improve profits
Innacurate records are the source of many problems in the insurance market, but now they can be automatically corrected. John Chapman explains
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C-Zone
Why we must change the cheating culture
Insurance fraud is costing the industry about £4m a day, but customers are not keen to report it. Andrew Holt reports on what insurers are doing to fight it
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C-Zone
Engines of change
Harlosh has a specialist approach to insurance administration using browser-driven functions that it claims has a significant cost benefit. Andrew Holt reports
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C-Zone
PPI for the expert
Payment protection insurance has received much unwanted publicity recently, mainly because of confusion over what it covers. Steve Dutton details the covers provided