More than half of all car seats fail to protect drivers from whiplash injuries, according to research by Thatcham.

The Motor Insurance Repair Research Centre estimated the problem could be costing insurers up to £400m in unnecessary claims.

Researchers at Thatcham tested 114 different car seats in controlled ‘rear-shunt' simulations.

They rated 36% as poor and 24% as marginal.

Compensation for whiplash injuries costs insurers in excess of £1bn annually. Estimates suggest that claims could be reduced by 30% if the best seats were used and properly adjusted.

Head of the Thatcham test programme, Matthew Avery, said: "These results are very disturbing. Some models were thought to offer proper protection, but when we put them to the test on our dynamic sled, the seats did not perform as expected."

Thatcham is understood to be working closely with most motor manufacturers to improve the quality of seat design.

Avery said: "Almost all manufacturers have changed their seat design in some way thanks to the test. We believe Ford spent £1m redesigning the seats on one of its models.

"Manufacturers are certain to be embarrassed by our findings. They will have to make significant changes if they wish to really protect people in a car crash."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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