In Lloyd Stewart's letter he quotes a Norwich Union advertisement as saying: "If we cannot beat your existing (household) premium we will give you £60" (Letters, 11 January).
Having had an extremely attractive premium from Liverpool & Victoria for my household cover, I was on to Norwich Union's website in a flash to get my £60.
To my disappointment, the actual wording was: "If we cannot beat your existing (household) premium we will give you £60 cash back when you switch to us."
Not quite the same, as I would have to pay a significantly higher premium to Norwich Union to renew with it, so that it could then give me £60 of my own money back.
I suppose this is a good example of where the likes of Mr Stewart should read the wordings of insurance products carefully, proving the old saying: "If it looks too good to be true, then it probably is."
Jonathan Ling, Finance director, Whitespace Software
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
