More highly qualified staff are required to build sustained confidence in the UK insurance market, according to delegates at the CII conference.
In an audience poll, 45% of those questioned said more highly qualified staff was the answer to building confidence in the industry.
In an industry poll, poor service, failure to manage customer expectations and unskilled staff were seen as the most important issues facing the industry.
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
