The Chartered Insurance Institute (CII) has recruited four senior personnel as part of its drive to enhance service provision.
Jamie Heath has joined the CII as director of strategy and change. He was previously vice president, business development and strategy for North America at Accenture HR services.
Mike Pulfer has been appointed London market product manager with responsibility for the introduction and development of the London market faculty.
Fiona Andrews has been appointed Faculty of Claims product manager. Previously responsible for the introduction of the CII's new general insurance qualifications framework, Andrews’ role will be to implement the new Faculty of Claims and a new continuing professional development scheme for qualified CII members.
Martin Reid, has been appointed marketing manager – membership, with responsibility for the research and development of the CII's membership proposition, membership renewal and the growth of the Institute's membership base.
