The insurance industry needs to radically change its behaviour to be the best, the Life Cycles and Performance workshop was told.
PMI Management Consultancy chief executive Rolf Gerritsen said the insurance industry showed many of the key behaviours seen in dying organisations.
He said ageing industries were held back by the “this is the way we've always done it” attitude, while industries such as ecommerce burgeoned because they were not restricted by strict organisational rules and regulations.
Growing industries worked on intuition and function rather than form, he said, while ageing industries were concerned by function and had a management controlled by the system.
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
