Claims – Page 10
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NewsWindscreen claims rise by 17%
’We’re seeing more and more claims for windscreen chips and replacements,’ says claims director
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News AnalysisBriefing: Ifed adopts a partnership approach to moped crash for cash scams
Detective inspector Marek Coghill of the City of London Police’s Insurance Fraud Enforcement Department outlines how the unit is seeking to disrupt moped linked staged collisions
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News AnalysisTechTalk: Brain drain hits claims sector – but will AI hamper the hiring of new talent?
With artificial intelligence doing tasks typically assigned to entry level starters, how is this impacting career routes and talent in claims? Insurance Times explores the issue…
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NewsAcini inks embedded cycling insurance partnership
’By embedding insurance into bicycle purchases, there’s an opportunity to promote safety among cyclists,’ says co–founder
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News AnalysisBriefing: Brokers and MGAs will vote with their feet if insurers continue to fail on claims service
Poor claims service must be rectified to avoid doing serious damage to the insurance industry, as policy T&Cs and premiums still lag behind prominent claims trend findings
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News AnalysisData is the key for driving autonomous vehicle launch on UK roads
Industry commentators agree that there are still a number of question marks to be addressed before the insurance of self-driving cars can become a reality
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IT InterviewQ&A: Delegated claims admin teams help alleviate regulation and inflation pressures
Richard Fleming, technical claims controller at loss adjusting business Woodgate and Clark, talks through the role and key focuses of delegated claims administration teams
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News‘Huge’ growth in property fraud is ‘non-stop’ – DWF Law
In particular, ‘cannabis farms are a big issue’ concerning commercial and domestic properties, as well as suspicious escape of water claims
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News AnalysisIn Focus: Industry responds to Labour’s promises on car insurance
As the Labour party vows to tackle ’out of control’ premiums, industry experts respond to politicians’ pledges
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NewsHigh Five: Catch up on the biggest stories this week
Insurance Times rounds up the biggest stories from this week
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IT InterviewEddie Longworth: Claims Champion award has boosted momentum around AI code of conduct
Award winner ‘overwhelmed’ by victory, thanking ‘large team of volunteers’ who contributed to project that helped secure the recognition
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News AnalysisBriefing: Time for the industry to sink or swim around flood risks
Flood-related claims are on the up, heavily influenced by climate change and the uptick in named storms – the insurance industry must take a proactive stance on this risk to avoid drowning in high claims volumes
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NewsAre communication issues delaying flood-related claims processes?
’There’s no kind of communication and everybody is in competition with one another,’ says account manager
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News AnalysisBriefing: Cryptocurrency risk landscape is shifting – will insurers step up?
Insurers have steered clear of insuring crypto as it’s a volatile market – but following a recent deepfake scam, is it time to rethink this emerging risk?
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IT InterviewAnn Owen: Aviva Private Clients ‘focused on claims service’ in high net worth sector
’We are staffed up because it’s not an option to not pick up the phone,’ says managing director
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NewsHome insurance prices surge to record high
’The market saw inflation during each of the last 12 months,’ says senior insight analyst
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NewsBackchat: June 2024
Aviva’s most common garden claim, a Biba inspired run, tackling the Three Peaks Challenge and a new cover for dogs with jobs. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisOpinion: How true is the claims ‘shop window’ adage?
Editor Katie Scott discusses whether a change in perspective around how claims are viewed could help improve customers’ perception of the industry
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NewsAviva subsidiary to open new vehicle repair centres
’We can continue delivering great outcomes for our customers,’ says managing director
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NewsAllianz expands personal lines offering with new home product
’Launching insurance for homes and cars is a big step in our long-term strategy,’ says managing director
