Claims – Page 28
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IT InterviewJames Nicholson: From graduate scheme to Zurich’s chief of claims
’Working for an insurance company – specifically in claims – allowed me to apply my law degree,’ says chief claims officer
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NewsWarning as motor claims plummet in Q3 2023
’Those claiming for injuries sustained continues to fall,’ says executive director
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NewsZurich slashes claim waiting times with new WhatsApp feature
’Many of our customers like the convenience and ease of instant messaging,’ says head of express claims
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News AnalysisThe current opportunities for UKGI firms – ready for action?
Insurance Times’ latest webinar captures the thoughts of three senior leaders in the industry
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NewsZurich prioritising ‘prevention rather than cure’ over extreme weather claims
’In the last couple of years, we have seen significant events such as storms and flooding,’ says chief of claims
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NewsPeppercornAI addresses rising costs in motor industry with SaaS offering
’We’re on a mission to help the entire industry accelerate its digital transformation’ says chief executive
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NewsLoadsure granted DCA status by Lloyd’s
’We believe this milestone will mark a major turning point for the market,’ says chief executive
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News AnalysisCould AI address ‘pain points’ in claims service for customers?
’The explosion into public consciousness has bled into the c-suite,’ says director
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NewsLabour vows to tackle cost of car insurance
’Labour will support drivers with a laser-like focus,’ says shadow transport secretary
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NewsMotor premiums reach record high after ‘dramatic’ claims costs surge
’We are seeing claims in vehicle theft increasing alongside a rise in fraudulent claims,’ says UK head
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NewsMinster Law launches new platform bolster claims registration process
’We’re able to meet the demands of digital transformation in-house, without the issue of legacy back-office systems,’ says chief operating officer
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News AnalysisBrokers ‘appalled’ by how long it can take to get hold of insurers
’We’ve got too many examples where it is just too hard to speak to somebody at an insurer about a client,’ says chief executive
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NewsAI can support ‘seamless claims’ but there’s ’no substitute for human skills’ – Sedgwick
’AI is brilliant at processing repetitive tasks,’ says strategy development director
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News AnalysisRevealed: Who won at the Tech and Innovation Awards 2023?
Some firms scored a hat-trick, others walked away with two awards and some made podium debuts at the Tech and Innovation Awards – was it you?
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News AnalysisThe inexorable growth of cyber-enabled fraud – Ifed
Detective chief inspector Tom Hill, head of the City of London Police’s Insurance Fraud Enforcement Department, discusses the rise of digital fraudsters
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NewsVitality announces it will leave car insurance market
The insurer says it made the move due to ’unprecedented claims inflation’ in the motor sector
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NewsRevealed: Insurance Times Awards finalists 2023
The awards are designed to recognise the best and brightest in UK general insurance
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News AnalysisBriefing: Are motor insurers ready to focus investment on electric power?
New research shows that ownership of electric vehicles is on the rise, but can insurers can keep pace with the change?
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NewsStuart Reid joins Qlaims as non-executive director
’When approached for this role it took no time at all to appreciate this is a company with massive potential,’ says new non-executive director
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NewsStudents to be offered discount on travel insurance as new deal signed
’Every student should have the opportunity to explore the world without compromising their financial stability,’ says general manager




























