Commercial Lines – Page 318
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Features
Cleaning up the claims process
As insurers continue to handle claims based on their balance sheets, rather than the insurance contracts they issue, policyholders are not receiving the treatment they are entitled to. Chris Ray reports
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Features
Bird flu tests the wordings
With bird flu drawing ever closer insurers should be planning how to manage their exposure to claims say Nick Williams and Tony Hannon
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Features
Risking a shark attack
Rebecca White and Cecilia Hughes say shark attacks are rare but beware the unscrupulous tour operators
