Commercial Lines – Page 335
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Insurers must hang up on 0870
The insurance industry is facing millions of pounds in costs and lost revenues after telecoms watchdog Ofcom announced it will ban the use of 0870 numbers. Many insurers and loss adjusters use 0870 numbers for helplines, such as claims notification. AXA, for instance, has admitted that the claims and service ...
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DOC on the way out, NU claims
NU boss says other insurers will follow, and urges brokers to "adapt to change"
