Commercial Lines – Page 366
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Features
The end of an affair?
The Groupama-sponsored Insurance Times young professionals advisory board discusses the impact on the UK industry from the Spitzer affair, succession plans and the broker's role in the wake of technological advances
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Features
Customers: are they being served?
The customer is the reason for business, so what should companies be doing to keep them. Lyn Etherington explains
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Features
Easing the burden of recovery
Recovery of NHS costs in treating road accident victims will hit insurers and fleet operators. David Faithful explains
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Archive
Zurich pilots call centre in S Africa
Business direct division trials collecting SME renewal dates from Johannesburg
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Features
When your staff go AWOL
With corporate health insurance costs rising, a recent healthcare forum addressed the issue of corporate absenteeism that is costing UK businesses £11.6bn a year, and came up with a strategy for tackling it. Alex Alway reports
