The Office of Fair Trading (OFT) has not yet completed its inquiry into dual pricing in the insurance market.

It launched the probe last May, following complaints from a handful of brokers alleging that some insurers were pricing products offered to brokers at higher rates than for direct customers.

Norwich Union was the only insurer to be named by the competition watchdog as being under investigation.

A spokeswoman for the OFT said it was seeking further information from insurance companies and had not yet decided whether its rules on fair competition had been breached.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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