Etrading
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IT Interview
Wayne Jefferson: ‘ETrading will ultimately become more complex’
’We don’t want unwieldy question sets that become way too complicated for a customer and put them off eTrading,’ says head of eTrading
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News
Aviva refuses to be complacent on eTrading service following record report result
The insurer believes that its eTrading evolution is ‘not a one and done’ project, which is why it boasts the highest five star score from broker partner research for the sixth consecutive year
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News Analysis
What are the key findings from 2024’s Five Star Rating Report: eTrading?
Simon Bloomfield, head of Imarket at Polaris, shares his key takeaways from Insurance Times’ 2024 eTrading report
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News Analysis
Zurich UK promises brokers direct interaction with underwriters rather than ‘a robot’
Head of SME trading says insurer’s ’SME underwriters are empowered to make underwriting decisions in the moment’
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News Analysis
eTrading forms a ‘totally critical’ part of RSA’s market ambitions
’This is really the start of our journey. We’ve now got a solid foundation to really kick on from and improve,’ says commercial lines director
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News
Covéa Insurance committed to understanding brokers following eTrading ranking
’We are very proud of what we have delivered across this year and have plans to try and reach five stars next year,’ says head of SME strategy and development
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Research
Simon Bloomfield: ‘As digital trading continues to evolve, a clear division is emerging’
Simon Bloomfield, head of imarket at digital trading focused software firm Polaris, shares some of the key insights that have emerged from Insurance Times’ Five Star Rating Report: eTrading 2023 and databook
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Research
Insurance Times launches Five Star Rating Report: eTrading 2023 Online Ratings
Insurance Times is excited to announce the launch of 2023’s eTrading Five Star Online Ratings
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News
Insurance Times launches 2023 ETrading survey for UK brokers
Insurance Times’ annual eTrading survey is now open for UK brokers to share their views on their eTrading experiences over the last 12 months
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IT Interview
Q&A: Covéa set to launch ‘new and improved’ eTrading referral process this August
Ian Newman, head of SME strategy and development at Covéa Insurance, shares his perspective on the key insights from Insurance Times’ Five Star Rating Report: ETrading 2022
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News
Insurance Times reveals 2022 results of annual eTrading survey
Read on to find out which insurer extranet platforms gained five star recognition from brokers, as well as which software houses and broker management systems triumphed across the report’s metrics
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IT Interview
Q&A: Aviva wants to ‘stretch the boundaries of what digital trading can offer’
Insurance Times’ head of research Savan Shah speaks to David Hockey, head of SME commercial trading at Aviva, about the insurer’s latest developments on its etrading platform
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IT Interview
Q&A: Customer-centric propositions are the foundation of insurance ‘winners’ - Polaris
Insurance Times’ head of research Savan Shah speaks to Simon Bloomfield, head of Imarket at Polaris, about how brokers can stay relevant and who will be the future winners in commercial insurance
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IT Interview
Q&A: AIG ‘confident’ that it offers ‘one of the best etrading experiences in the UK’
Insurance Times’ head of research Savan Shah speaks to Claire Faulding, UK etrade manager at AIG, about the firm’s latest developments on its etrading platform
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IT Interview
Q&A: Etrading evolution will hit over next five years - Covéa Insurance
Insurance Times speaks to Ian Newman, head of SME strategy and development at Covéa Insurance, about the firm’s latest developments on its etrading platform, Covéa Insurance Online
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News
The Insurance Times 2022 Etrading Survey is now open
The 2022 Insurance Times Etrading Survey is now open for brokers to share their views on their etrading experiences over the last 12 months
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IT Interview
e-trading Q&A: Allianz reflects on four star rating for third consecutive year in e-trading survey
Allianz’s digital trading manger, Julie Tongue tells Insurance Times’s head of research Savan Shah about its improved ranking to second position and achieving a four star rating for the third consecutive year in the e-trading star ratings survey
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Features
Etrading assists broker resilience, but delayed referral times cause frustration
Etrading rather than ‘e-transacting’ needs to be the focus moving forward if insurers and brokers are ‘to really develop a meaningful understanding of the business and opportunities’
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Features
Briefing: The escalating etrading issue that is costing brokers millions
Brokers are suffering on an etrading issue, which is hurting their business
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Breaking News
Insurance Times eTrading 2021 survey results revealed
This year’s etrading results are out now - find out which insurer extranet platforms achieved five stars, which insurer provides a top-notch experience via a software house and discover how brokers ranked their broker management systems