Covéa Insurance committed to understanding brokers following eTrading ranking

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’We are very proud of what we have delivered across this year and have plans to try and reach five stars next year,’ says head of SME strategy and development

Covea Insurance is looking to focus on “proactively” trading with brokers so it can be “clear about where we can support their businesses.”

That was according to Ian Newman head of SME Strategy and Development at Covea Insurance, who told Insurance Times that it will continue to use “feedback from brokers to continue to develop our webchat facility, which will also support brokers with making speedier referrals and having greater access to skilled underwriters”.

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