All Five Star Ratings articles
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News
Insurance Times reveals headline results from 2023’s Five Star Rating Report: Commercial and Personal Lines
The results from Insurance Times’ Five Star Rating Report: Commercial and Personal Lines 2023 are now available - how have UKGI brokers rated commercial and personal lines insurers this year?
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News
Broker Service Survey 2022/23: How many stars do your insurer partners deserve?
Brokers nationwide can now participate in the annual Insurance Times Broker Service Survey for 2022/23.
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News
Revealed: Two insurers awarded five stars in Insurance Times’ 2022 commercial lines report
The results from Insurance Times’ Five Star Rating Report: Commercial Lines 2022 are in and two insurers have achieved a five star rating
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People & Opinion
Q&A: We look to be clear and consistent in our underwriting approach - Covea
Keith Hector, director of commercial operations and distribution at Covéa reflects on the insurer’s success in the Insurance Times Commercial Lines Five Star Rating Report and how it intends to keep delivering for brokers and customers
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IT Investigates
The Insurance Times 2021 Etrading Survey is now open
The 2021 Insurance Times Etrading Survey is now open to brokers. Etrading has become even more important in the wake of the Covid-19 pandemic, so it’s time to share your views on your etrading experiences over the last 12 months
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IT Interview
Broker Service Q&A: Covéa Insurance: Our Claims team was redeployed quickly to hundreds of homeworking locations
Insurance Times speaks to Covéa Insurance’s director of commercial operations & distribution Keith Hector about the five service areas being explored in the broker survey
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Online only
Broker Service Survey 2020/21: How many stars do your insurer partners deserve?
The annual Insurance Times Broker Service Survey 2020/21 is now open to brokers nationwide. Brokers - how well has your insurer supported you during the last 12 months?
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IT Interview
Five Star Q&A: Claims is the shop window for brokers says Brokerbility's Ashwin Mistry
Insurance Times speaks to Brokerbility’s executive chairman about how insurers and brokers can provide 5 star service to customers
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Online only
The Insurance Times Five Star Commercial Lines 2019/20 site is now live
The second Insurance Times Five Star ratings for commercial lines has just been unveiled, with three insurers being awarded five stars by brokers
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News
The Insurance Times Five Star Personal Lines 2019/20 site is now live
The second Insurance Times Five Star ratings for personal lines has just been unveiled, with some surprising changes in the rankings
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Five star ratings report
Five-Star Q&A Home & Legacy: "Brokers know us to be a reliable HNW specialist"
Insurance Times speaks to Home and Legacy managing director Barry O’Neill about the company’s Personal Lines Report rating
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IT Interview
Q&A: Putting customers first lands Covéa top broker rating
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution and underwriting, Sue Coffey and its head of high net worth (HNW) and operational governance Sara Simmons about its Five Star rating awarded by brokers
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Five star ratings report
Q&A: Lorega on 'how we won five stars'
Insurance Times’ Savan Shah speaks to group managing director, Neill Johnstone on the results the MGA achieved in the new Five Star Ratings Report, addressing broker concerns and a look to the future of Lorega
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Five star ratings report
Chubb and Covéa reach for the stars in the Five-Star Personal Lines survey
Rated by brokers, these two insurers were awarded five stars as Insurance Times launches a new personal lines insurer rating service
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IT Interview
Five questions with Simon Cooter commercial lines and HNW director at Covéa Insurance
Savan Shah speaks to the departing commercial lines and high net worth (HNW) director of Covéa Insurance, Simon Cooter on the Five Star rating awarded by brokers in the commercial lines report
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Five star ratings report
Pen Underwriting
The Insurance Times Five Star ratings are the first at a glance guide to insurer experience created for brokers by brokers.
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Five star ratings report
Lorega
The Insurance Times Five Star ratings are the first at a glance guide to insurer experience created for brokers by brokers.
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Five star ratings report
Fusion
The Insurance Times Five Star ratings are the first at a glance guide to insurer experience created for brokers by brokers.
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Five star ratings report
Arista
The Insurance Times Five Star ratings are the first at a glance guide to insurer experience created for brokers by brokers.