All Five Star Ratings articles
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NewsInsurance Times publishes full Five Star Rating Report: MGA market for 2025/26
A total of 28 MGAs received a star rating, based on broker feedback, for Insurance Times’ 2025/26 report
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NewsRevealed: Brokers confirm which MGAs are raising the bar in Insurance Times’ annual report
UK general insurance brokers have provided their feedback on service across 28 MGAs to inform Insurance Times’ latest Five Star Rating Report
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NewsInsurance Times launches annual Broker Service Survey for 2025/26
UK general insurance brokers have the opportunity to provide feedback on insurer service for both personal and commercial lines in Insurance Times’ annual benchmarking survey
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NewsFull Five Star Rating Report: Commercial and Personal Lines 2024/25 is now available
Insurance Times reveals full insurer rankings on service across both commercial and personal lines, with 16 insurers included in 2025’s final report
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NewsInsurance Times confirms five star insurers from 2025’s commercial and personal lines report
More than 850 UKGI brokers rated their commercial and personal lines insurer partners for 2025’s report
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NewsRevealed: Seven MGAs awarded five stars in Insurance Times’ 2024/25 MGA survey
UKGI brokers have voted – with 31 MGAs included in this year’s exclusive report, find out how many stars your firm received from its broker partners
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NewsInsurance Times launches annual Broker Service Survey for 2024/25
UK general insurance brokers have the opportunity to provide feedback on insurer service for both personal and commercial lines in Insurance Times annual benchmarking survey
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NewsInsurance Times reveals headline results from 2023’s Five Star Rating Report: Commercial and Personal Lines
The results from Insurance Times’ Five Star Rating Report: Commercial and Personal Lines 2023 are now available - how have UKGI brokers rated commercial and personal lines insurers this year?
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NewsBroker Service Survey 2022/23: How many stars do your insurer partners deserve?
Brokers nationwide can now participate in the annual Insurance Times Broker Service Survey for 2022/23.
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NewsRevealed: Two insurers awarded five stars in Insurance Times’ 2022 commercial lines report
The results from Insurance Times’ Five Star Rating Report: Commercial Lines 2022 are in and two insurers have achieved a five star rating
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People & OpinionQ&A: We look to be clear and consistent in our underwriting approach - Covea
Keith Hector, director of commercial operations and distribution at Covéa reflects on the insurer’s success in the Insurance Times Commercial Lines Five Star Rating Report and how it intends to keep delivering for brokers and customers
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IT InvestigatesThe Insurance Times 2021 Etrading Survey is now open
The 2021 Insurance Times Etrading Survey is now open to brokers. Etrading has become even more important in the wake of the Covid-19 pandemic, so it’s time to share your views on your etrading experiences over the last 12 months
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IT InterviewBroker Service Q&A: Covéa Insurance: Our Claims team was redeployed quickly to hundreds of homeworking locations
Insurance Times speaks to Covéa Insurance’s director of commercial operations & distribution Keith Hector about the five service areas being explored in the broker survey
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Online onlyBroker Service Survey 2020/21: How many stars do your insurer partners deserve?
The annual Insurance Times Broker Service Survey 2020/21 is now open to brokers nationwide. Brokers - how well has your insurer supported you during the last 12 months?
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IT InterviewFive Star Q&A: Claims is the shop window for brokers says Brokerbility's Ashwin Mistry
Insurance Times speaks to Brokerbility’s executive chairman about how insurers and brokers can provide 5 star service to customers
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Online onlyThe Insurance Times Five Star Commercial Lines 2019/20 site is now live
The second Insurance Times Five Star ratings for commercial lines has just been unveiled, with three insurers being awarded five stars by brokers
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NewsThe Insurance Times Five Star Personal Lines 2019/20 site is now live
The second Insurance Times Five Star ratings for personal lines has just been unveiled, with some surprising changes in the rankings
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Five star ratings reportFive-Star Q&A Home & Legacy: "Brokers know us to be a reliable HNW specialist"
Insurance Times speaks to Home and Legacy managing director Barry O’Neill about the company’s Personal Lines Report rating
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IT InterviewQ&A: Putting customers first lands Covéa top broker rating
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution and underwriting, Sue Coffey and its head of high net worth (HNW) and operational governance Sara Simmons about its Five Star rating awarded by brokers
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Five star ratings reportQ&A: Lorega on 'how we won five stars'
Insurance Times’ Savan Shah speaks to group managing director, Neill Johnstone on the results the MGA achieved in the new Five Star Ratings Report, addressing broker concerns and a look to the future of Lorega
