The FSA has announced the appointment of Adam Phillips as the vice chairman of the Financial Services Consumer Panel, from 1 November.
Phillips replaces Dianne Hayter, who stood down at the end of September.
Phillips has extensive experience in the world of market research, and is managing director of his own consultancy, Real Research.
He is on the Council of the World Association of Market Research Professionals (Esomar) and chairs its professional standards committee. He is also a member of the Press Complaints Commission. Phillips has been a member of the Consumer Panel since March 2004.
