Eric Galbraith (pictured left) has stepped down as managing director of Hill House Hammond (HHH) and has been replaced by Norwich Union intermediary business operations manager Ken Applegate.

Galbraith took over from Hibernian chief executive Bryan Jenkins in November 2000. At the time, the personal lines high street chain was the UK's 13 largest insurance broker with a 1999 fee and commission income of £75m. In this year's Insurance Times broker top 50, HHH was 11th with a 2002 fee and commission income of £76.6m.

HHH chairman Ken Wallace said that Applegate will review the broker's processes including its proprietary IT system. Wallace said the move will increase efficiency.