’We’re trying to create a cycle of re-seeding talent and experience through our programmes,’ says broker propositions lead
‘Artificial intelligence is a lot more important now than it was seven years ago so that’ll be an area of focus that we ramp up for 2027,’ says broker propositions lead
Insurance Times’ latest talent report reveals nearly half of the industry believes talent exits stem from a lack of career development and advancement
Clegg Gifford chief executive Toby Clegg recounts a transformational claims experience and extols the virtues of insurance’s moment of truth
Mike Dalby, chief executive at Howden’s consumer division, discusses the dangers of underinsurance and other protection gaps for clients, especially as winter rolls in
’Peach will become more than 50% of the insurance company premium across all of NPA Insurance,’ says chief executive
After more than three decades in the claims world, Marsh VP and senior claims consultant John Toms has handled everything from major fires and business interruption losses to theft and subsidence. But, for him, the job still comes down to being there when a client needs help
Almost nine months into launching a new MGA, the commercial director reflects on the opportunities that ‘come from being hungry, determined and not necessarily taking no for an answer’
As AI platforms become a new route into insurance, the industry faces a critical question – when a chatbot recommends a policy, can customers tell where information ends, advice begins and commercial influence starts?