Derek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times
Further reading
Personal lines MGA signs quarter-billion capacity deal with Zurich
’This renewal marks an important milestone for us following last year’s management buyout,’ says chief executive
In Focus: The ‘very real challenge’ of MGA capacity amid soft market cycle – how can MGAs stand out?
’There is an inevitable pressure on firms to demonstrate how they can better manage their underwriting portfolios,’ says managing director
Briefing: The true cost of cyber attack losses – and why cyber cover should not be a hard sell
Howden’s Rebooting growth report paints a frightening picture of cyber related losses, with poor product penetration still a concern for this line of business
Briefing: Making insurance careers a choice rather than ‘falling’ into the profession
If market participants are to futureproof UKGI, then the old adage of falling into an insurance career rather than decisively opting for this professional pathway has to be eliminated – instead, more transparent career architectures, greater sector-wide visibility and better outreach to new talent must be a priority
Briefing: Attracting talent in the UK insurance industry – Progress, challenges and opportunities
A perception problem is the biggest stumbling block UK general insurance encounters when attempting to attract forward thinking talent – but how is the industry addressing such a challenge and where can it double down on positive performances to showcase UKGI as a career destination?
Briefing: The fast and slow market of driving innovation
Innovation cycles within organisations are currently interconnected with hard and soft market conditions – but companies should take inspiration from their own body cells to treat innovation as a natural function rather than a stimulant
Briefing: The Europe opportunity – why is it so hard to crack?
Although many UK brokers are looking to expand into Europe, it is a mistake to treat this jurisdiction as the UK’s mirror image. It is partnerships, not just acquisitions, that will unlock European potential
Derek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times
Graham Stait: Allianz’s motor trade revamp and target to become ‘easiest to do business with’
Allianz’ director for UK markets lays out why the insurer is doubling down on mid-market motor trade, where AI is reshaping underwriting discipline and how broker expectations are driving a major service overhaul
James Nicholson: What to keep an eye on in the claims sector for 2026
With the New Year in sight, Zurich’s chief claims officer predicts a significant uptick in claims from ’failing AI systems’ and ’wrong decisions’ being made regarding customer experience
Briefing: The fast and slow market of driving innovation
Innovation cycles within organisations are currently interconnected with hard and soft market conditions – but companies should take inspiration from their own body cells to treat innovation as a natural function rather than a stimulant
The Big Question: What will industry innovation for UKGI look like in 2026?
In Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?
Hackers using stolen insurance documents to tailor ransomware demands
Sector should not aim to implement AI as a ‘be-all and end-all’ solution
Briefing: Digital ID is no panacea for fraud – and implementation challenges lay ahead
Briefing: The fast and slow market of driving innovation
Derek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
Continental Europe primed to adopt Consumer Duty type rules as ‘alignment between regulators’ gains prominence
Briefing: Making insurance careers a choice rather than ‘falling’ into the profession
Autonomous cars could hit UK next year – but is UKGI ready?
Why Aviva, Ageas UK and Markel were named insurers of the year at 2025’s Insurance Times Awards
Commercial lines rates fall by 11.7% as market softening reasserts itself
Briefing: Attracting talent in the UK insurance industry – Progress, challenges and opportunities
Briefing: The Europe opportunity – why is it so hard to crack?
Graham Stait: Allianz’s motor trade revamp and target to become ‘easiest to do business with’
James Nicholson: What to keep an eye on in the claims sector for 2026
Briefing: Reeves treads water following Autumn Budget, cranking tax in response ‘to events out of her control’
Nicola Holmes: Schemes leader bringing insurer know-how to broker business with ‘energy, optimism, influence’
Manjit Rana: Clearspeed’s metal detector approach to claims fraud
Briefing: Is private equity taking the right approach when backing broking businesses?
The Big Question: What will industry innovation for UKGI look like in 2026?
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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