All Insurance ombudsman articles
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Latest News
FCA is ‘an impediment to the effective working of the market’
Biba’s chairman noted that the FCA appears to be implementing ‘regulation for the sake of regulation’, which is ‘affecting competition, productivity and innovation’ within the broking community
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Latest News
UK government publishes long-awaited Building Safety Bill
Despite the bill being welcomed, insurance industry leaders highlight concerns for buildings under 18 metres tall as ‘fire does not respect arbitrary height limits’
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Latest News
FOS annual data reveals spike in insurance complaints
The FOS believes that rather than relying on systems and processes, more personalised communications is the best way to tackle customer issues
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Latest News
Claim on burned down £760,000 home rejected after bedroom miscount
A father of four left with a £460,000 bill after filling in his home insurance policy incorrectly is appealing to the underwriter to change their minds and accept the family’s claim