Insurer Analysis – Page 33
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FeaturesIn Focus: Hard market and Covid-19 brings brokers more schemes opportunities
Fallout from the Covid-19 pandemic has pushed schemes for SMEs up the agenda, with ’brokers looking at this closer than ever’
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FeaturesBriefing: Faltering RSA can take inspiration from Zurich on broker service
RSA came bottom across all of Insurance Times’s broker service surveys. Where does it go from here?
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FeaturesBrokers continue to look to carriers as they seek senior staff
The arrival of Aviva’s former chief distribution officer Phil Bayles at Ardonagh Advisory is the latest in a line of senior insurance figures that have moved from carrier to broker
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FeaturesCovid-19 creates new risks as staff return to the workplace
As the UK prepares for a return to the workplace, insurers are faced with demands from employers for advice on a range of emerging risks that will accompany the new normal post-pandemic
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FeaturesC-suite support vital for digital transformation to avoid ‘chaos’
To deliver digital transformation, ’both practical and emotional support’ is needed from c-suite executives – otherwise change is ‘impossible’
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IT InterviewGoogle’s big plan to accelerate insurance sector’s data evolution
’Data analytics in the insurance industry is a game changing moment’ because it enables firms to ’connect information with levels of granularity’, according to Google’s Dr Henna Karna
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FeaturesBriefing: Phil Bayles exits Aviva - why do insurer chiefs leave for brokers?
Aviva’s Phil Bayles is the latest insurer name to join the broking world - what can we make of this move?
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NewsBiba 2021: Day One
An expert panel at Biba’s conference yesterday debated the issues that arose from coronavirus-linked BI claims, and highlighted related upcoming issues
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FeaturesBriefing: Brokers’ risk management role is key in preventing ‘contentious’ cyber ransom payments
The recent Colonial Pipeline cyber attack should act as a ‘wake-up call’ for businesses to better prepare for this emerging risk – and brokers are fundamental in laying risk mitigation groundwork
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IT InterviewJames Wright: New digital unit aims to give ‘our underwriters superpowers’
Insurers must get ‘comfortable with uncertainty and failure’ if they are to succeed in today’s fast-changing, tech-driven insurance environment, adds software consultant
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FeaturesOpinion: Hard graft ahead as brokers cement post-pandemic role
Editor Katie Scott explains why resilience is still important as the UK starts to exit the Covid-19 lockdown, compared to last year’s pandemic peak
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IT InterviewLucinda Charles-Jones: Doing the ‘right thing’ for employees will benefit customers too
‘Smart working’ will be as ‘transformative in the future of work’ as the introduction of computers
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FeaturesBriefing: Industry and government at loggerheads over ALKS
While the insurance industry is raising red flags over safety concerns, the government is determined to push ahead with autonomous driving technology – it will all come down to public perception
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IT InterviewSemi-autonomous vehicles are ‘good news’ for claims exposure
However, data from motor manufacturers must be shared with the insurance industry to support premium and liability calculations
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FeaturesJessie Burrows: ‘In a fast-changing world, doing nothing is a very dangerous strategy’
Embracing self-serve in the insurance industry will be essential moving forward
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IT InterviewInsurance2025: Insurance Industry Keynotes, 2021
Broker and insurers that work well together will succeed in innovation around risk, says insurer GI chief executive
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FeaturesBriefing: Firms must show consistency to rebuild client trust
As the industry emerges from the tangle of policy wordings unraveled during the FCA’s business interruption action, the case for consistency from insurance businesses has never been clearer
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IT InterviewStephen Catlin: There’s ‘more pain to be suffered’ as market remains in Covid-driven ‘turmoil’
The direct market is assuming control from reinsurers to steer pricing corrections, while the ‘far-reaching financial consequences’ of the pandemic are yet to be fully understood by the industry, says (re)insurance chief executive
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News AnalysisInsurance2025: Personal Lines Keynotes, 2021
Firms’ differing interpretations and pace of change ahead of the FCA’s pricing reform deadlines could pose problems as the industry seeks to eliminate price walking
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IT InterviewJames Reader: Covid-19 pandemic is ‘turning point’ for accelerating consumer trends
EOW (escape of water) risk management will provide ’opportunity to change the relationship’ between insurers and customers, from ’a grudge purchase to one where there is an ongoing dialogue’, says chief executive




























