Insurer Analysis – Page 39
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News
Q&A: Chris Voller on how AXA is transforming its claims service
AXA is transforming its claims service to enable customers to manage their claims online from the moment they report it to the insurer to the point the claim is settled. This plans are part of a wider initiative by AXA to improve transparency around claims. Between ...
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News
Unrated Gable battles to build broker trust
Unrated Liechtenstein-based insurer Gable has had a tough time recently. Its share price is down 88% from its 87.25p peak in 2014, and profitability has suffered as it has worked to close the gap between the reserves it holds and what actuaries think it should hold. ...
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'Nobody is prepared to say the unpopular things' - Amanda Blanc
AXA’s Amanda Blanc was voted Insurance Times’s Insurer CEO’s CEO of the year for the second time in 2015 Here she talks about her passion for claims, innovation and concerns over broking business models There’s a moment at the Insurance ...
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April 2016 issue
Read a digital version of the April 2016 edition of Insurance Times. Cover story: How the internet is killing off the high street broker; Towergate’s future clarifies; Unrated Gable battles to build broker trust; McKenzie Friends – the new cash cow for CMCs?; Insurers are learning on claims, says ABI; ...
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Mike Bruce and GRP hit back against Bluefin accusations
Bluefin, GRP and Mike Bruce have filed papers at the High Court
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Agenda
Analysis: High net worth brokers face threat of insurers going direct
The inaugural Insurance Times High Net Worth Broking conference hears that, with insurers like Hiscox ‘cutting out the middle man’, and high capacity driving rates down, brokers have to consider what added value they can bring to the market
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Agenda
Analysis: How Clayden and QBE are turning claims into a science
The insurer’s European operations claims director discusses the data-led changes coming to the insurance industry, CMCs, and how insurers need to change adversarial attitudes to claims
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March 2016 issue
Read a digital version of the March 2016 edition of Insurance Times. Cover story: How Mark Cliff plans to fix Brightside Data and analytics are key to growth for the big four brokers London Market takes on challengers Data is giving brokers the tools to cut out ...
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Analysis: Naming UK storms could complicate (re)insurance claims
Now all our storms have names, are they separate events, or can they be aggregated? Lawyers from CMS Cameron McKenna look at the issues
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Agenda
Analysis: Ash Bathia takes Lloyd’s to the world
Probitas 1492 chief executive Ash Bathia has big plans for the Lloyd’s syndicate, not least a focus on emerging markets in Latin America, Asia, the Middle East and Africa
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News
Lawyers fail to reach agreement in Gallagher court order against MGA
Mrs Justice Slade said her judgement was unlikely to produce the “perfect order”
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Agenda
Analysis: Solvency II is set to reshape Gibraltar market
Some firms, including Enterprise, have missed the 1 January deadline, while Octagon makes the cut after pumping in £15m of capital
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Briefing: FCA’s £15.5m fine could bolster unrated insurers
If three big collapses were caused by one group of people, the industry may not have the problem it thinks it does
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February 2016 issue
Read a digital version of the February 2016 edition of Insurance Times. Cover story: How Solvency II has reshaped the Gibraltar market Rivals snap up ex-Willis Networks members New data gold mine to help insurers crack motor fraud Home cover rates fall as shoppers turn to aggregators ...
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Agenda
Analysis: Brokers are on the frontline of preventing application fraud
Online prevention tools help combat fraudulent applications are not enough, and research highlights extent of problem at point-of-quote
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Agenda
Analysis: Home rates fall as shoppers turn to aggregators
‘Massively soft’ market set to harden, but not because of winter flooding. Consumer Intelligence’s Ian Hughes also says insurers must focus on a better claims service
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Agenda
Analysis: New Insurance Act is good for everyone, including brokers
Welcomed by insurers but feared by brokers, the new Insurance Act 2015 will fundamentally change the industry
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Agenda
Mine ‘grey data’ to crack motor fraud, insurers told
Insurers need a standard approach to recording ‘grey’ fraud data to spot criminal activity. Law firm Hill Dickinson’s Claims and Fraud Index shows how comparing data helps stop fraudsters
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News
Analysis: Aviva in 'hidden revolution' with Guidewire upgrade
Chief distribution officer Phil Bayles talks about Aviva’s journey to move commercial lines underwriting, policy administration and claims management systems onto the software house platform and the insurer’s ongoing improved performance
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Agenda
Analysis: Insurers must shift their focus from price to value
New data indicates that insurers are too concerned with price and not value for money, while the growing presence of disrupters in the market shows rising challenge to complacent insurers