Insurer Analysis – Page 6
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IT InterviewJo Sykes: Markel UK devises five pillar plan to become ‘more relevant’ for brokers
Among the insurer’s key focuses for the next five years is developing further schemes propositions, building out its eTrading strategy and improving its regional distribution network
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News AnalysisIn Focus: How important is it for insurance to move beyond indemnity and into risk mitigation?
Although indemnifying policyholders following an insured event is the principal premise of insurance, insurers, brokers and MGAs alike are taking greater interest in risk mitigation and prevention strategies to help nip claims in the bud - but how prevalent is this trend and in what lines of business is it ...
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News AnalysisBriefing: High profile attacks represent penetration opportunity for cyber market
The sector should ’never waste a good crisis’, says MGA distribution director
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News AnalysisLatest GI complaints data shows improvements – but redress and resolution delays increase
Motor and transport insurance remains the most complained about business line in UKGI, according to the FCA, with complex claims and repair delays fuelling frustrations
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News AnalysisBrokers reveal 2025’s best and worst commercial lines insurers
Markel UK has topped brokers’ commercial lines ranking for the second year running and a third time in five years, according to exclusive research from Insurance Times
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IT InterviewBiba 2025: Tokio Marine HCC strives to secure three facilities with brokers in 2025
The insurer’s international head of distribution believes the business needs ‘to whisper a little bit louder’ than it has done in the past to attract greater brand recognition and better promote broker partnership opportunities
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News AnalysisLive chat rise and lost phone calls show digital tension in commercial lines
ETrading ‘probably works 90% of the time, but the angst of that 10% is disproportionate,’ says chief executive
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News AnalysisBriefing: US broker should welcome $2bn investment as it continues UK expansion
Exiting Esure owner is reportedly interested in buying another insurance firm – and is weighing up a huge investment opportunity
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News AnalysisMike Bottle: Arch’s UK regional MD on bringing international scale to bear
’You’ve got to be committed to the proposition because if you lose sight of what the broker wants, then you very quickly lose momentum,’ says recently promoted leader
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News AnalysisBriefing: What is the real blocker to innovation in UKGI?
As a clue, it is not technology that is hampering creative innovation and new ideas in the UK general insurance industry
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News AnalysisInside the insurer talent gap
‘If you’re an individual and you’re an underwriter, then you’re in a really good place at the moment because lots of people are wanting your services and they are paying very well for it,’ says managing director
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News AnalysisBrokers reveal wish lists for insurer relationships
Regional presence, tech innovation and physical branches matter less to brokers, according to exclusive Insurance Times research
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News AnalysisWill RSA’s reputation remain ‘Intact’ after rebrand?
Adopting parent company’s name could see the insurer ‘literally starting again as a brand’ – or could the ‘allure’ of a ‘new and different’ name pose an ‘interesting strategy’ for business progression?
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News AnalysisBriefing: Is Lloyd’s ‘undervalued’ as an investment opportunity?
Research indicates that investment capital could be well homed within Lloyd’s and the London market – could syndicates snap up M&A spend?
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News AnalysisBriefing: Does Ageas’ purchase of Esure make up for it losing out on DLG?
Ageas UK made two bids for DLG in 2024 – both were rejected
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News AnalysisOpinion: Opportunistic fraud is thorn in sector’s side
Processes combating criminal insurance fraud are working well, according to industry experts, but opportunistic fraud is much more problematic due to its roots in genuine claims and policy applications
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News AnalysisWill MBA be catalyst to UK Islamic insurance momentum?
The launch of a new executive MBA in Islamic Insurance and Risk Management has delivered a renewed focus on the UK’s efforts to create a sustainable sharia-compliant insurance sector
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IT InterviewAnt Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile
The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive
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News AnalysisTechTalk: The broker opportunity to fill a cover gap around commercial drone use
’Small, low value drones can perform a pretty high level of professional services at a fraction of the cost of what you would have had to do previously,’ says head of class
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News Analysis
Are apprenticeships the solution or a costly burden?
’It is hopefully a fast-disappearing perception, but the idea that apprentices are school leavers who make the tea is woefully out of date,’ says learning and development lead




























