Insurer Analysis – Page 7
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News AnalysisFive years of ombudsman data exposes insurance’s biggest complaints
A five-year review of ombudsman complaints data reveals motor insurance continues to dominate complaints volumes, while travel insurance has the highest upheld rate of the major UKGI business lines
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News AnalysisSector must ‘start again’ to tackle ‘different beast’ of commercial fraud
’It wasn’t that long ago that the insurance industry came together to tackle major personal lines fraud, so it should be easy to do it again,’ says executive director
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News AnalysisIn Focus: Was Gap insurance ‘unfairly targeted’ by the FCA?
’The way [the FCA has] gone about it, closing down an entire market, is unheard of,’ says managing director
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News AnalysisInsurance industry needs to hire ‘skills for the future’ instead of focusing on the past
’What were network engineers doing 10 years ago – plugging cables into the back of boxes? That’s not what they are doing now,’ says expert
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News AnalysisBriefing: London loses in more ways than one as Matcham departs
The International Underwriting Association confirmed this morning that incumbent chief executive is stepping down from his role
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News AnalysisIs the industry doing enough to attract care leavers?
’It is important for children in care to see individuals with similar backgrounds achieving successful careers in the financial services industry,’ says sales operations consultant
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News AnalysisBriefing: The UK’s unique opportunity to create a world-first ‘insurer of state’
Insurtech leader argues that risk management could become ’a proactive and strategic arm of government’ with the right model
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IT InterviewRachel Turk: Changing perceptions at Lloyd’s and improving coverholder supervision
Lloyd’s of London’s chief underwriting officer talks recent results and the need for future underwriting discipline
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News AnalysisSolicitors secure premium benefits as professional indemnity market stabilises
Although the majority of legal professionals are now enjoying ‘favourable’ PI premiums, ‘smaller firms and firms doing property work still face challenges’ finding affordable cover
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News AnalysisMarket responds as FCA shelves ‘name and shame’ and D&I proposals
The updates were revealed in a letter sent to the Treasury Select Committee
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News AnalysisBriefing: What the Aviva and Direct Line mega-deal means for UKGI
Shareholders have approved Aviva’s £3.7bn takeover of DLG, and the deal looks set for completion in mid-2025, but what does the acquisition mean for the two businesses? And how will it impact the wider market?
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News AnalysisThe Big Question: How can insurance firms stay competitive and differentiate themselves in a soft market?
As softening market rates proliferate, Insurance Times quizzes industry experts on how firms can stay ahead of the pack amid premium price dips
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News AnalysisSector’s goal of gender parity demands action – Sarah Vaughan
‘Understanding the root causes of the underrepresentation of women, particularly in certain industries and at senior levels, is crucial,’ says founder and director
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News AnalysisInsurer gender pay gap reports flag senior staff imbalance and part-time job problem
Median gender pay gaps across the UK’s largest insurers are higher than the national average – but how are these firms seeking to improve pay parity?
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News AnalysisRooftop risks – how is the insurance sector tackling the proliferation of solar panels?
’Solar panels, while a valuable renewable energy source, present a number of risks that homeowners and insurers need to consider,’ says head of product
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News AnalysisIn Focus: Are brokers at risk of losing market share as embedded insurance grows?
’If distribution is moving from analogue to digital – and the brokers aren’t moving with it – that creates a vacuum,’ says director
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IT InterviewJason Storah: Aviva ‘ruthlessly consistent’ and ‘ruthlessly boring’ in delivering service promises
UK general insurance chief executive defined the insurer’s 2024 growth journey as ‘appropriate, consistent and disciplined’
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News AnalysisTechTalk: Insurance fraud and the AI arms race
’Those insurers that don’t invest or haven’t invested in this sort of technology will be left behind, if they haven’t been already,’ says head of claims counter fraud
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IT InterviewMark Plews: ‘Proactive’ risk management is ‘an increasing part’ of Markel UK’s service for care sector
Insurer is determined ‘to highlight that it is [a] false saving to reduce investment [on] risk management’, says underwriting director
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News AnalysisBriefing: Musk and other tech disruptors have their eyes on insurance
The insurance industry is unpopular but profitable, while also largely reliant on legacy technology
