Four "major household name" insurers have travelled to Denmark to check out a new IT system created for restoration ISS Damage Control.

The company has invested £500,000 in a resource management system at the Mansfield base of its subsidiary, Rainbow Inter-national.

The insurers have been sufficiently taken by the system's abilities to observe a similar system working for its Danish parent company, which picked up the contract to clean up Prague's metro after the floods of 2002.

The IT system will help residential specialist Rainbow and its industrial sister organisation ISS Ark & General to cut response times by tracking resources in the UK and Europe.

Rainbow managing director Melvin Lusty said the system was "revolutionary".

"We're expected to be anywhere in the UK within two hours. You can only do that if you know the exact location of all your people and equipment at any given time.

"As far as we know, nobody else has this ability. Insurers need to know that we can get people on site, get water sucked out and get the place sorted as soon as possible.

"We have 5,000 dehumidifiers in Britain and if two towns at opposite ends of the country flood tomorrow, we can get up to 100,000 [dehumidifiers] within 48 hours, using our resources across Europe."

ISS Damage Control's international managing director Rodger Arneil said: "We know this cuts the cost of claims significantly. It reduces consequential loss, increases speed of response and gets buildings back to business faster than in the past.

"The UK restoration market has lagged behind that in continental Europe for years but it's catching up quickly.

"That catch-up is being driven by insurers' need to control claims costs."

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