Insurance Times rounds up the most significant appointments, hires and leadership developments from 1 to 4 September 2026
’The risks our clients face don’t begin in the insurance market, they begin in the world around us,’ says president
‘NCA officers were investigating Thomas for attempting to sabotage a drugs trial when we discovered key evidence that he was also involved in significant and complicated attempts to defraud insurance companies,’ says investigating officer
’This newly created role reflects our commitment to deepening [broker] partnerships,’ says chief underwriting officer
’Making Direct Line home insurance available through PCWs for the first time is an important step in giving customers more choice in how they buy cover,’ says commercial director
’Underwriting discipline and innovation are the keys to maintaining outperformance and quality of earnings,’ says chief executive
As the insurance industry moves away from dedicated diversity and inclusion initiatives towards broader conversations about culture, talent and skills, the question is whether this marks genuine progress – or simply makes an old problem less visible
Ican co-founder Ajay Mistry looks back at the successes of DEI-focused insurance event Dive In – and says that what comes next will be vital
’This year’s pivot, from January onwards, has been to figure out how we maximise the benefit and the assets that we’ve got, as well as how we recognise claims itself as a strategic asset in the whole of the insurance cycle,’ says chief claims officer
Ki’s chief people officer Kelly Madeley believes the insurance industry needs to widen its talent pool, embrace different career paths and work collectively to show young people that insurance can be a career where they make a difference
‘In a softening market, if you’re chasing top line, it can get you into trouble,’ says UK and Ireland general insurance boss
The insurer’s head of commercial claims says that although employees are the ‘most important assets’ within an organisation, they are also ‘one of the points of greatest weakness’