Interviews – Page 19
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IT InterviewWarren Downey: Broker consolidation is ‘something of a concern’
SRG group chief exec says SMEs are ‘the lifeblood of the economy’ and that competition from startup brokers is ‘healthy’
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IT InterviewAnt Middle: Pandemic has been ‘fascinating period to take on leadership’
Chief executive says pride in the business has created momentum, while chief distribution officer applauds its bond with brokers
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IT InterviewAgeas to ‘double down’ on broker-led personal lines in new strategy
Chief executive explains how ‘there’s real opportunity’ for Ageas as it homes in on its ‘heartland business’ with brokers
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IT InterviewWoodgate and Clark to target organic growth after Quadra acquisition
The loss adjuster’s managing director believes there is room for growth in the mid-ranking loss adjusting arena
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IT InterviewAston Lark boss Peter Blanc on mission to ‘build best broker’ amid acquisition spree
With ten acquisitions completed this year and counting, Aston Lark boss Peter Blanc tells Insurance Times the motives behind the broker’s spending spree and how he envisions the business developing
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IT InterviewSabre has ‘been able to hold our nerve’ during pandemic lockdowns
The insurer’s chief executive says that putting prices up year-on-year was the ‘right stuff’, enabling the firm to now ‘stand still’ as its competitors scramble to implement price increases to mitigate Covid discounts
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People & OpinionQ&A: ‘All hands on deck’ approach helps maintain strong service levels – NIG
Nick Makin, etrade business manager at NIG, tells Insurance Times about the latest developments in its etrading strategy
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IT InterviewInigo – the London market startup with ‘people and data’ at its core
Earlier this month, Lloyd’s reinsurance group and startup Inigo snapped up StarStone Managing Agency and Syndicate 1301. Now, its chief executive and co-founder Richard Watson tells Insurance Times the firm’s plans for 2021 and why people and data are vital
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IT InterviewQ&A: Working hard to become the UK’s ‘most agile insurer’ – Zurich
Zurich’s head of SME Paul Tombs tells Insurance Times what the insurer has been doing to become the ‘most agile’ in the UK and explains its latest developments for the Zurich Online platform
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IT InterviewQ&A: Aviva invests in ‘key capabilities’ to improve etrading experience for brokers
Insurance Times speaks to David Hockey, Aviva’s UKGI head of trading, about the latest etrading developments at Aviva UK
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IT InterviewMore deals on the horizon beyond Brightside says Markerstudy’s Humphreys
The company’s group underwriting director believes ‘Covid has created opportunities for growth’, however office space may be scaled back following Brightside’s acquisition due to new, pandemic-influenced working patterns
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IT InterviewStanding for re-election as Insurance Institute of Manchester's next president – Broadway’s Eleanor Moore
Broadway Insurance Broker’s director of private clients Eleanor Moore tells Insurance Times about her plans as she stands for re-election as president of the Insurance Institute of Manchester
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IT InterviewNew entrants to HNW market set to cause ‘disruption’ – Criterion
Although startups within the high net worth market may showcase greater digital capabilities than current incumbents, Criterion’s operations director emphasises that service is still king when it comes to this genre of customer
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IT InterviewOne-stop-shop approach for HNW customers presents opportunities for brokers
Criterion’s operations director discusses a rising trend within the high net worth market, explaining how brokers can benefit through enhanced collaboration between business areas
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IT InterviewA-Plan invests in data and digital to become UK’s ‘only truly omnichannel insurance distributor’
The use of data and digital should centre around ‘enhancing the client proposition’ rather than being purely for cost savings, says A-Plan’s group chief executive
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FeaturesIn Focus: ‘Enabler’ insurtechs will provide digital skill set to steer insurers out of pandemic – Sønr
Insurtechs offer a ‘great opportunity’ to assist large corporate insurers in making a ‘digital shift’ says Sønr chief executive
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IT InterviewHiscox attributes five-star personal lines rating to ‘strong and very competitive’ products
The insurer’s distribution director adds that the firm ‘won’t rest on our laurels’ and that customer service will continue to be a focal point
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NewsGeneral insurance market faces ‘fundamental changes’ – EY’s Tony Sault
Tony Sault, EY’s head of general insurance, tells Insurance Times what challenges the insurance industry might face over the next few years following the fallout from the pandemic, the Supreme Court business interruption case and the FCA’s pricing review
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IT InterviewA-Plan and Howden Group partnership ‘is very much around growth opportunity’
A-Plan’s group chief executive says the acquisition ‘just makes great sense’ because the broker operates ‘in a market where Howden are just very underweight’
