Interviews – Page 2
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IT InterviewJohn Milliken and Sam Leonard-Williams: Consumer trust pays dividends
In a world where consumers have access to more information than ever, is trust becoming one of the most valuable assets a company can have?
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IT InterviewPaul Dilley: Bridgehaven has not yet ‘scratched the surface’ of its growth ambitions
Chief underwriting officer explains ‘twofold’ strategy for 2026, which will see the hybrid fronting firm add new UK MGAs to its roster alongside a European expansion
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IT InterviewJason Hart: Cyber insurance must focus on key fundamentals, not ‘whizz-bang’ moments
Cyber security is a notoriously complex topic, with insurers grappling online threats that seem to change by the day, but does the key to effective and proactive cover actually lie in simplifying things for policyholders?
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IT InterviewBe’eri Mart: AI implementation can be managed with lessons from the past
Following in the footsteps of machine learning implementations, operationalising artificial intelligence successfully will be the differentiating factor for firms in UKGI, says chief product officer
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News AnalysisMark Lomas: 'We have made progress', but more to do on inclusion at Lloyd’s
From culture survey scores to leadership diversity targets, Mark Lomas shares how Lloyd’s is driving progress on inclusion
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IT InterviewRichard Dudley: Reinsurance sector starting to showcase ‘a greater willingness to be innovative’
Alongside data usage developing reinsurance delivery, chief broking officer believes ‘a real crossover’ is ‘happening between insurers and reinsurers’
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IT InterviewBehind the memes: Using social media to advocate education and industry transparency
The industry insider behind ‘The Hard Market’ – the internet’s ‘official unofficial source for insurance industry truths, memes, and mayhem’ – tells Insurance Times about going beyond the laughs to enact real change for the profession
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IT InterviewMartyn Mathews: Why education is vital to reinvigorating the insurance industry
‘Transparency leads to trust and the more we have of that, the more the industry will grow,’ says managing director
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IT InterviewMandy Hunt: The leader steering Clear Group’s MGA ambitions from ‘outside my comfort zone’
The broker and insurer alumnus is now firmly in the MGA market, with big plans around post-acquisition rebranding and new business incubation set to be delivered in the next 12 months
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IT InterviewLee Mooney: New UK boss gearing up to ‘change the pace’ at Markel
Rather than ‘reinvent the wheel’, managing director plans to tap into global group expertise to increase insurer’s ‘share of wallet’ with brokers and ‘dial up the pace’ on product and people volume
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IT InterviewMichael Rea: How AssuredPartners deal will help grow Gallagher’s UK and Ireland arm
’It’s probably the biggest retail transaction we’ll have done in the UK, certainly in my time here in 10 years,’ says UK and Ireland chief executive
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IT InterviewAlex Ktenidis: Tackling SME underinsurance with the ‘right conversation at the right time’
’SMEs are sleepwalking into an underinsurance problem at the moment,’ says director of digital trading
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AnalysisLaura Sweetman and Danielle Medhurst: PremFina’s ‘blueprint for success’ to fill personal lines gap
Alongside new customer acquisition, boosting technology investment is key ’to accelerate and build’ out the premium finance business, says chief strategy officer
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IT InterviewNimeshh Patel: Automotive brands want to work with businesses that have ‘intermediary layers’
Embedded insurance can act as a ’lubricant’ to support car manufacturer sales, notes chief executive
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IT InterviewTom Downey: Pen Underwriting aims to be £1.75bn GWP business by 2030
Despite a raft of new product launches this year, the MGA’s chief executive anticipates that the majority of the firm’s GWP growth will come from ‘thoughtful’ acquisitions
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NewsMGA sector entering ‘two speed market’ as innovation and maturity diverge – SiriusPoint’s Alex Hardy
As established MGAs scale up and sector startups seek to drive innovation, long-term partnerships must withstand shifting market cycles, changes and movements, says head of delegated and distribution
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IT InterviewBenjamin Verlingue: Fourth generation leader emphasises ‘entrepreneurial spirit’ underpinning UK and European operations
Chairman and chief executive plans to ‘respect the legacy’ of familial past leaders while steering the broker’s strategy to double business size over the next three years
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IT InterviewRichard Hartley: Digitising risk with agentic AI can expand the insurance industry
Chief executive outlines how he hopes artificial intelligence will unlock a larger, more resilient commercial insurance industry that is capable of addressing uninsured global economic losses
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IT InterviewNoel Sequeira and Tom Chamberlain: How data democracy is reshaping the insurance industry for the better
AI is reshaping insurance workflows across a wide range of roles, and many firms like insurtech Hyperexponential are betting heavily that customers will embrace the change
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News AnalysisMartin Hall: ERS targets next £100m GWP through mobility, AI and cultural continuity
‘We’re definitely part of the changing face of mobility,’ says managing director at ERS
