All Insurance Times articles in Issue 14-10-2010
View all stories from this issue.
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ClaimsNow you see us
How does an insurer flush out a fraudulent claim without invading the claimant’s privacy and with very low risk of being rumbled? An ex-military investigator in an invisibility suit helps. Our covert reporter signs up for intensive surveillance training
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People & OpinionSpeak up before new moves are set in stone
Rather than grumbling to each other, brokers should make a noise where it counts
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Markets & RisksGroup therapy
Broker networks have had a pretty good year, but is that enough to protect them from a potential insurer backlash?
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NewsLloyd’s e-endorsement pilot takes positive steps forward
More than 100 endorsements processed in first three days
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ClaimsIT Pack: Shift control
What does the England rugby team’s change to Lycra kit have to do with competing as a young broker? Everything, says Kyran Bracken, one of the guest speakers at our recent IT Pack event
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NewsHeath clinches Tate deal
Broker will deal with all GI and risk management for gallery's extension
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News AnalysisWhat brokers really think ...
This year’s Insurance Times Broker Service Survey took its closest look yet at insurer performance, pinning down opinion on everything from documentation wording to claims fairness. Here, we publish the rankings for the commercial lines business, which reveal some interesting insights
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People & OpinionRichard Hobbs: Beware continental drift to supremacy
Proposals to abolish the FSA must be seen in the context of a wider European drive to control regulation in member states
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In BusinessBest of Brokers: Fertile ground?
While some independent brokers in the South and East have blossomed during the recession, the garden is not all rosy. Insurance Times tests the ground in the UK’s most prosperous region
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In BusinessBest of Brokers: Siren call of e-sales
Business clients have largely resisted the tempting prices of the aggregators for all but their most straightforward needs. But as technology becomes more sophisticated, the savings might lure more SMEs away from their brokers
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NewsPost-Maso reshuffle leaves AXA commercial role open
Personal and commercial lines split under new UK chief as insurer weighs up options
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In BusinessBest of Brokers: All in a tangle
During its time overseeing the industry, the FSA has brought about change that has split broker opinion – and pushed some smaller players into the arms of bigger rivals. Insurance Times reports on how independent brokers have been navigating the red tape
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NewsAM Best issues reserves alert to UK non-life operators
Outstanding claims from hard market are reducing
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NewsFSA forges ahead with PPI rules despite legal challenge
British Bankers Association has launched fight against controversial proposals
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FeaturesLife after Maso
It’s been a turbulent time for AXA, as UK chief Philippe Maso departs and a new team seeks a way to turn around its service and trading record. Could this be the start of a new era for the firm?
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NewsDAS to withdraw from ABI over Jackson Review
Chief exec Asplin has spoken out against shifting court costs onto injured claimants
