Latest News – Page 180
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News
Lloyd’s syndicates seeing better COR after investing in digital transformation – WTW
’This analysis shows sufficient momentum has been built to be able to say that the market has now tipped,’ says leader
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Insurance industry needs to ‘keep up’ with evolving customer demands amid digital shift – Aviva
’The digital shift really changed through the pandemic,’ says head of customer experience
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The types of insurance most complained about in the last financial year
Across main financial product areas, insurance received the second highest number of complaints
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Over half of UK adults considered vulnerable under Consumer Duty – Watermelon
’By understanding customers better, financial service providers are best positioned to help all their customers,’ says chief strategy officer
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Brightstar launches new insurance broker
Chief executive says move ’reflects our strategic objective as a group to provide a more holistic solution for our clients’
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CII seeking ‘rising stars’ for flagship talent scheme
The class of 2023/24 will be made up of 40 ‘promising professionals’, according to a statement
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Research
Insurance Times launches Five Star Rating Report: eTrading 2023 Online Ratings
Insurance Times is excited to announce the launch of 2023’s eTrading Five Star Online Ratings
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News
Lack of underwriter presence at Lloyd’s ‘point of contention’ for young brokers – Liiba
‘It is embarrassing if there are more underwriters in Leadenhall market than there are at the box,’ one broker stated
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Can brokers trust AI to handle sensitive data?
’You wouldn’t share a client report with a friend for a view, so why do it with AI?’ says corporate director
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IT Interview
Arch reveals value of human interaction following eTrading popularity
Senior vice president says the insurer’s approach is ’to trade in the way brokers want to trade’
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News
Stubben Edge launches new capital arm to further help insurance firms grow
’We are committed to helping insurance brokers, MGAs and insurers grow their businesses,’ says chief executive
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Sunak launches Silicon Valley Bank UK rebrand following HSBC acquisition
The prime minister says the move supports his priority to grow the UK economy and ’cement our position as a science and tech superpower’
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‘Tough’ 2023 predicted for motor insurance market as high COR forecast
’This is undeniably a tough time to be a motor insurer,’ says business management consultant firm
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Tifgroup unveils new platform to improve consumer access to travel insurance
’We believe this needs-driven, rather than price-driven, approach will make a big difference to the customer experience,’ says director of underwriting
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Moving to the cloud ‘inevitable’ for smaller brokers
’We’re now in the middle of the biggest transformation that we’ve ever seen in the insurance industry,’ says vice president
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Bspoke Commercial ‘working hard’ to do more business with brokers
Managing director says the firm has worked with capacity providers to review and deliver a revised risk appetite to broker partners
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New MGA launched in UK insurance market
The business will specialise in the accident and health insurance market
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What is the digital future of insurance firms?
’Companies that are going to be fully digital are only companies that startup from scratch,’ says chief transformation officer
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Backchat June 2023
Insurance claims, superhero cycle rides, SMEs and who is the newest (and youngest) member of Insurance Times? You heard it here first…
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News
Lukango and specialist insurer ink partnership to ‘demystify insurance’ for small businesses
’We are helping small business owners demystify insurance with jargon-free, tailored insurance purpose-built for them,’ says chief executive