Intermediary-only insurer MMA Insurance has appointed Kate Penrose as marketing strategy and planning manager within its marketing department.
MMA said Penrose's responsibilities would include managing the agency processes, wider distribution issues, the FSA's regulatory impact on MMA's intermediary network and planning assistance for the sales and key account teams.
Penrose was previously marketing manager for Fortis.
In addition, MMA has appointed Christine Bryant to the newly created role of customer service manager in the operations department.
Bryant will have responsibility for managing the reorganised call centre at MMA's Reading site. Bryant joins from Britannic Retirement Solutions.
