Allianz to close Manchester claims office and merge Bristol and Milton Keynes bodily injury offices with loss of 80 jobs

Allianz said it will close its Manchester claims office and consolidate its bodily injury claims operations in Bristol and Milton Keynes with the loss of 80 jobs.

The job losses are unconnected to the 140 roles under threat announced earlier today from the company’s joint venture with LV=.

Allianz said these moves were prompted by a decline in the number of claims the company receives, and the move to more digitisation in claims.

The Manchester claims office will remain open until the end of September. Meanwhile, Allianz’s bodily injury claims operations will be consolidated with commercial lines at Milton Keynes and personal lines at Bristol. Transfers will start from March 2018.

Around 20 new roles will be created at Milton Keynes to look after the increased work at that site.

Chief claims officer, Graham Gibson said: “In order to remain competitive and best serve our customers in a rapidly-changing market, it’s important that we keep all aspects of our Claims operation under review.  These proposed changes will allow us to focus our expertise on specific centres of excellence and offer an improved, more digitalised solution for our customers.”