New legislation covering the disposal of fridges and freezers could leave loss adjusters and insurers with large storage fees to pay on commercial policies.

European Council Regulation 2037/2000 - introduced in the UK on 1 January - makes it illegal to dispose of fridges and freezers without deactivating the ozone destroying substances like CFCs, contained within them.

However, in the UK there are no disposal facilities, so fridges and freezers have to be stored while appropriate facilities are set up.

At a commercial level, local authorities are not obliged to dispose of waste. This could leave companies that have damaged refrigeration equipment, or their insurers and loss adjusters, with large storage costs.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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