Ian Thompson has been appointed head of motor operations at Royal & SunAlliance.

Thompson will begin his new role on 3 April. He has worked at R&SA for the past 12 years.

In the newly created position, Thompson will have responsibility for all aspects of R&SA's motor supply chain business including group motor engineers, quality repair centres (QRCs) and direct repair centres (DRCs). This follows a reorganisation of the insurer's supply chain management following the appointment of Nigel Fleet as supply chain director in September 2005.

Fleet said: "Ian brings significant experience, having worked in a wide number of areas including risk, strategy, change and corporate ventures. I have no doubt that his broad experience, combined with his extensive market knowledge, will benefit the business and augment and secure our market position at the forefront of claims customer service delivery."

BSS 2024/25

Topics