Underwriting Risk Services (URS), a subsidiary of Talbot Underwriting, has appointed business process outsourcing company Xchanging to run its key back-office professional services.

The deal will see Xchanging manage all accounting and market documentation preparation and processing. This includes credit control and settlement and distribution of funds to the supporting markets.

Xchanging will also be responsible for claims settlements from supporting markets.

URS managing director Nick Hales said: "Their [Xchanging's] investment in time and effort will ensure a seamless transition into this new processing framework."

Xchanging managing director John Benjamin said: "In the last three months, Xchanging has secured a number of contracts, which show brokers and underwriters want greater value from support service.

"They believe outsourcing specialists will do the job better."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

Topics